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Whether we’ve been able to help you or could have done a little more, your experience is vital to help keep improving our service.
Thank you,
The Clarewell Team
Option 1
Google Review
Google Rating
5.0
Based on 164 reviews
Clarewell Clinics
5.0
John k
13:57 14 Jul 21
Very friendly, kind and professional. highly recommend this clinic.I have met many professionals in this field before, honestly I can say Dr Malu is not only one of the best in his field but also very nice human being if not an angel. from my personal experience He and his team are very patient, they treated me as their priority. I have visited Dr Malu many times and he always threat me with paitent and make sure I'm at ease. I travel many hours to visit him and never regret from driving nearly 6 Hr. I've kept my contact with him even I won't need any medical treatment I still love to go and visit him anytime I can.I wish all the best for them, I'm so lucky that I met him,Thanks to him and his team xxxI'm very grateful for all the help I got!Honestly couldn't recommend this clinic enough, even if I write 10 pages.
Shauna M.
14:55 06 Jul 21
Jodie and Julie are amazing, I was 30 mins late for my appointment(I thought it was at the wrong time) and it was no problem, they made no fuss and got me straight in, lovely ladies as well, made me feel at ease and it was quick and painless. Really recommend going, car park space and they offer sweets!!
Matthew M.
09:05 03 Jul 21
I've removed GW both through the NHS and privately. I know it may seem like a lot of money (as it is) but I'd just go privately now. You pay for the convenience of having them removed in 1 session as compared to 3-4 at some NHS place where you've got to wait forever and the staff are all pushy and cold. + NHS use freezing (whenever i've been) and has always left scarring. It's been 2 weeks since I had laser removal and has left no scarring. Thank you Clarewell!
Paula R.
19:32 02 Jul 21
I was extremely nervous attending this clinic today and I actually felt stupid after about 2 seconds for feeling nervous. The reception staff were professional and lovely and Dr Malu & nurse Isabel made me feelmore than comfortable. I was laughing at Dr Malu as he is very funny and nurse Isabel was very kind and reassuring. I would highly recommend especially if you are feeling nervous everyone was professional and friendly.
Halima M
10:15 02 Jul 21
I visited Clarewell for an implant replacement and I was so impressed! Jodie and Julie are SO welcoming and make you feel instantly comfortable. The procedure was well explained and painless. I really enjoyed meeting them and will definitely return for future procedures ☺️ Thanks ladies! Halima x
Ryan W.
16:57 29 Jun 21
Gemma H.
11:37 25 Jun 21
A great friendly, quick access and professional place. Very efficient and took my stress away. I would recommend for anyone looking for advice and contraception options.
Sarah R.
11:26 25 Jun 21
After struggling to get an appointment in my area, I found this clinic, and thank goodness I did. What an amazing friendly team, delivering a fantastic service.
Alice L.
09:19 18 Jun 21
Clarewell Clinics helped me with the contraceptive implant. It was very efficient upon booking, being able to book an appointment for a few days later. When I arrived at the clinic I was greeted so warmly and taken into the room where I was met by Julie - she is an amazing lady, makes you feel comfortable and went above and beyond to meet my needs. Thank you very much for your services.
Hxrriet X
08:50 14 Jun 21
Honestly couldn't recommend this clinic enough, even if I tried. I found these amazing guys on Google when I was in a state of panic and shock. I spoke to a really lovely and understanding receptionist called Holly who put me straight at ease from the first initial phonecall. I was offered an appointment the very next day in which I attended. Honestly, from the moment I walked in I was a nervous wreck but Holly made me feel so calm and comfortable. The environment is clean, calming and relaxing. Dr Malu then saw me and I can honestly say, what a lovely, kind, reassuring doctor. Dr Malu could see I was in a state of distress and really looked after me. Tests required were done with no issue, in which turned out perfectly normal anyway in which I was so happy about. I could tell every person I met at Clarewell Clinic genuinely cared so much and from the bottom of my heart, thank you.
Joanne W.
16:41 11 Jun 21
Absolutely fantastic , first class and discrete service. Professional and clean premises, friendly staff, very knowledgable. Explained procedure throughly. (Coil fitting) unable to get on NHS waiting for over a year for service. Appointment and seen in less than 2 days. Would definitely recommend.
Miss A
17:09 10 Jun 21
A wonderful experience from start to finish. I can’t thank Julie Milsom enough! The level of kindness, care, knowledge and support deserves special recognition!!After having two horrific IUD insertions in the past, I was so apprehensive about giving it another go. I saw the reviews for Clarewell Clinic and felt reassured enough to give them a call. I was instantly made to feel comfortable, confident and understood by Nurse Julie. I’ve never been able to relax, chat, laugh or joke in any gynae appointment, and due to having a long history of endometriosis, I have a lot of medical trauma around all of these types of appointments. However, feeling alone and scared just isn’t an option at this clinic! You are treated so well and with so much empathy, and Julie’s knowledge of everything to do with sexual health and contraception is exemplary. Jodie, the healthcare assistant was also really wonderful with me. They both got me through the procedure and really made me giggle in the process!!I’m so glad to have been able to experience what an IUD fitting should be like. I wouldn’t hesitate to get another one at this clinic. They have so much time for you, and it honestly just felt like being with good friends!! The aftercare available is also fantastic. In fact, I’ve been recommending Clarewell Clinic to all of my friends who, like me, have been terrified to get an IUD. If you’re considering it, or have had any kind of medical or sexual trauma in the past, please know that you are in safe hands with Julie and her team.
Lisa D.
17:28 09 Jun 21
I cannot speak highly enough of the staff and the treatment received at the clinic. I was immediately made to feel at ease, the procedure was explained clearly and the nurse was fantastic. I wouldn't hesitate to recommend the clinic to anyone seeking treatment.
Katie T.
22:43 08 Jun 21
Great service, incredibly kind and friendly staff in a beautiful, calm and peaceful setting.
morgan B.
16:45 01 Jun 21
Doctor Manoj Malu and his lovely assistant (unsure of her name) were absolutely amazing from start to finish. They made me feel at ease as soon as I got into the room, told me all of the risks with the process (I had an implant removed) and then we got started after I signed a consent form.They were extremely pleasant, the assistant was so friendly and kept me distracted throughout which was lovely! The pain out of 10 was a 0, Dr Malu clearly knows exactly what he’s doing as it was pain-free, he was able to cut me in the same place the implant was inserting (meaning there is no additional scarring).I can’t recommend them both enough! They were amazing and I will 100% return in the future if needs be!Can’t recommend them enough!
Ash
21:35 25 May 21
I was so nervous today after reading forums online and Julie made me feel so at ease as soon as I stepped foot into the clinic. Julie is such a lovely lady and my whole experience was just amazing - I really had nothing to be nervous about at all! I would 100% come back and would also recommend this clinic to anyone. Thank you so much ☺️
Emily Mae M.
12:17 24 May 21
Lauren F.
14:20 22 May 21
Went to have a coil fitted for the firsttime, Julie and Jodie made the whole experience verty comfortable and made sure I was okay the whole time! Very efficient and quick service (was seen within 2 weeks of enquiring). Lovely, chatty and brilliant service. Would definitely go back.
Olga R.
15:38 07 May 21
Clara B.
15:36 27 Apr 21
I'd give them 6 stars if I could.Super easy to book an appointment and communication was clear throughout. The whole team was so friendly and welcoming couldn't have asked for more!The actual procedure was clearly explained by the nurse and I was told what was happening throughout, which really helped to keep me calm.
szrederka
09:52 16 Apr 21
Charlotte Y.
07:30 14 Apr 21
Booked in to the quorn clinic for a coil removal and Julie was quite honestly the friendliest, nicest person I think I’ve ever met. She put me at ease immediately and was chatty all the way through, let’s face it the silences when having a procedure down there can be really awkward! But none of that with Julie, with the whole procedure being done within a couple of minutes. 5 star service. Highly recommend this lady
Zsuzsanna E.
18:55 13 Apr 21
Very professional service. Both the receptionist and the practitioner were lovely. The process was quick but thorough. Thank you
Jodie D.
09:57 12 Apr 21
Excellent service, clean and very welcoming. I had an implant removal and can not recommend enough. The receptionist was very polite and the doctor made me feel very at ease. It was a very simple process from start to finish and also quick. I left very happy.
Namra U.
16:30 10 Apr 21
Excellent clinic! Receptionist is so friendly and chatty, very welcoming. Isabelle and another assistant were absolutely fantastic! Could not reccomend this clinic more enough. Fantastic service
Correna W.
14:02 09 Apr 21
What an absolute brilliant experience with Clarewell Clinic. From the initial booking to having the coil fitted......10/10! Thanks guys for making it all so painless and giving me a good laugh x
Claire D.
18:31 07 Apr 21
Came here yesterday to get my implant removed by Dr Manoj malu, the service I received was second to non! Was so quick and easy to remove unlike past experiences I have had. I was so nervous and dr Manoj made me feel at ease. Defiantly recommend this place!
Chloe M
06:43 07 Apr 21
I required an appointment to be organised quickly and Clarewell managed to organise this within just 3 days. Julie M. carried out the coil procedure within a couple minutes, provided plenty of information and answered all my questions with great detail. This was the most professional and comfortable service I have recieved from a clinic - I cannot recommend this place more highly!
Mai M.
19:45 01 Apr 21
Had an awful day trying to get any appointment, so rather than wait 8 weeks for an implant removal. I found these guys online. I received a same day appointment. Very quiet discreet area, quick and easy consultation. Made me feel at ease and was definitely worth going private for.
Emma B.
16:17 01 Apr 21
Absolutely first rate service.I drove over 100 miles to attend this clinic to have my contraceptive implant removed and I am very happy with my decision to do so.Booking the initial appointment was a very fast and efficient service. I tried to book with my local GP surgery but after waiting an eternity just for a call back, I decided to take the plunge and book a private consultation and removal.Dealing with Dr Malu's secretary, Holly was a pleasure, and after a quick phone call I was all booked in for an appointment just two days later.Dr Malu is one of the kindest and most professional people I have met. He put my nervous at ease and took the time to take a comprehensive medical history and treated me with the utmost respect and dignity.I felt listened to and I did not feel rushed or like I was being given a second rate service (comparison to my personal NHS experiences).My time in the clinic was worth every penny and I can honestly say that if I ever need any other medical advice I will be calling on the personal services of Dr Malu.
Charlotte C.
18:36 25 Mar 21
Julie was fabulous. She explained the removal procedure clearly and even made suggestions on more appropriate alternatives.We chatted throughout so I was throughly detracted and didn't feel a thing!10/10 would recommend to any friend, family member or female stranger.
Jo G.
18:00 24 Mar 21
I booked an appointment as I was due to have my implant changed but the waiting list to have the implant changed on the NHS was very long due (understandably) to the Covid situation but I needed piece of mind. The waiting room was lovely and the receptionist was very friendly, professional and chatty whist I was waiting to see Aaron. The clinic room was very clean and spacious and Aaron was lovely and very knowlegable and put me at ease and I was pleased that I could have the consultation and implant removal and replacement all within the same appointment. I highly recommend Clarewell Clinic and I would definatley come again!
Ramzan L.
18:53 18 Mar 21
I was in such a fear but the doctor & staff made me feel comfortable & supported me. They gave me advice & confidence & were correct on everything they advised me. My tests came out all good & I recieved my certificate that can be used for marraige purposes, work or travel. I totally recommend this place please dont be afraid visit them & start your life from fresh. They will support you from the start to the end. At least do a consultation & gain advice before making a decision it will really help you.
Emma O.
10:35 17 Mar 21
This Clinic is absolutely fantastic.The people who work here are amazing and make you feel comfortable and at ease.I had a coil fitted here and was made to feel important. If ever I need to, I would rather pay the fee to have private treatment than go via NHS. When I had my coil checked on Friday I felt like I was meeting up with old friends. I would happily travel to Birmingham every now and again just to say hello because they are so amazing. So a massive thank you to everyone at Clarewells clinic in Birmingham you are a credit to your company. Especially Siobhan the receptionist and the trained nurses who helped me. You truly are amazing ❤❤❤.
Laura B.
19:20 16 Mar 21
I had been waiting for an implant replacement with the NHS for 6 months and my appointment was cancelled twice, which is understandable considering their backlog due to covid. But this left me in a situation where my implant had run out and I was having such long and heavy periods that I was anaemic and struggling with cramps and lack of energy every day. Today when my NHS appointment was cancelled for the 2nd time, I googled private clinics and came across Clarewell. I called them and I was having my implant replaced literally 90 minutes later! Both the receptionist and the doctor are lovely ladies, they made me feel so comfortable and welcome that it felt like catching up with old friends. I was not at all rushed and the procedure was done with an obviously high level of skill and experience. I would definitely recommend Clarewell to anyone, it was a fantastic experience and I’m very grateful to them for helping me so quickly.
Izzi J
07:31 16 Mar 21
I cannot fault this service. Had a diagnosis after thorough examination and tests, turnaround was the same day. Definitely put my mind at ease and took the time to pin point issues and discuss treatment plan. Thank you to the team, especially Dr Malu and his experience. Forever grateful and just feel like I can live my life more peacefully.
Gurds
14:27 14 Mar 21
Great customer service, Dr Malu is so knowledgeable and really made me feel comfortable.
Peaches P.
13:06 10 Mar 21
King K.
14:02 06 Mar 21
Pls upload patient result more fasterthank u
Stephanie D.
17:25 05 Mar 21
I loved my experience in getting my family planning done.. Isabel and Siobhan were the best.. Felt very welcome.. educated on what my options were and talked through the process.. totally worth every penny.. Would recommend always..
Rebi H.
18:43 04 Mar 21
poppyfairy
11:45 27 Feb 21
Myself and my daughter had to visit Clarewell Clinics due to our GP refusing to do routine appointments any more. What can I say but what a fantastic organisation. From the reception staff to the clinical staff, everyone is very friendly, welcoming and professional. Julie is amazing. The tablets our GP put my daughter on Julie realised were incorrect for her condition and she amended the dosage. Since then my daughter has been free of pain and other symptoms. It has been life changing for her as she was at the point where she could not walk at times and now the terrible pain in her legs has gone. For myself Julie has helped me recognise the correct medication I should be on for my age. She is extremely kind, patient and her clinical knowledge is unrivalled. We feel very blessed to have found Julie and wouldn't return to the GPs now for specific queries purely because we trust Julie above anyone else.
Olga P.
10:09 26 Feb 21
I went in to have my implant removed, got booked in very quickly - my appointment was within the next 3 days (unlike NHS telling you to wait months for this type of service). Julie is very friendly and knowledgeable person, I definitely felt reassured and at ease when talking with her about my concerns. Overall had a very nice time with nurse Julie, she's very chatty, warm and professional all at the same time! It will definitely make your visit more relaxed. Would highly recommend Clarewell Clinics!
nannette K.
11:41 22 Feb 21
I visited the clinic to have my regular smear test. The clinic is located in beautiful surroundings, with plenty of car parking. The staff were extremely welcoming and friendly whilst remaining professional and I immediately felt at ease. I would highly recommend Clarewell's to others and will definitely return myself.
Sabrina A.
16:32 16 Feb 21
Hayley K.
12:34 15 Feb 21
Thank you for making me feel so at ease in the clinic. Implant removal was quick and no pain. So all good! Lovely and friendly staff, thank you!
Siama B.
16:30 13 Feb 21
I had an appointment at this clinic to put in a contraceptive implant. The receptionist was very welcoming and friendly, and the nurse was so wonderful. She talked me through the procedure, the side effects and it was all done quickly. I'm very pleased with the service and I would definitely recommend this clinic.
Benjamin A.
17:56 12 Feb 21
Brilliant team of staff, all made you feel at ease. Dr. Malu's communication, expertise and empathy was better than expected.
ben W.
18:20 11 Feb 21
Julies the best!
Jayne E.
20:51 07 Feb 21
Amazing so friendly, I was made to feel so relaxed. I had my implant removed and it was pain free. I would 100% recommed this clinic to anyone.
gemma B.
09:43 06 Feb 21
Excellent service! I was made to feel extremely comfortable. Highly recommend.Thank you!
Amber D.
15:00 05 Feb 21
Everyone was lovely, welcoming and conversational.Quickest appointment and very professional, would recommend 100%
Lillie D.
13:20 05 Feb 21
I honestly don’t know where to start if I could give ten stars I would! Absolutely amazing care from start to finish, I went to get my implant removed this morning and after a traumatic experience with my personal GP I decided to pay privately after finding Clarewell clinics online! The most amazing lovely women I have ever met starting with the lady on reception, I will 100% recommend them to anyone I know, and moving forward will definitely use them again for my sexual health needs ! Well done girls you’re doing an amazing job for us women and making an uncomfortable topic completely normal and natural, thank you so much! Xx
Jan G.
08:53 01 Feb 21
Very friendly and kind stuff
Kayleigh M.
15:36 26 Jan 21
Very impressed with the service at Clarewell Clinics. Dr Malu was brilliant at taking my implant out. Pain free and very quick.
Anna S.
19:11 23 Jan 21
Very friendly staff and the procedure of removing an implant was very quick and without pain. I must say the nurse was very delicate.
Charlotte S.
17:37 22 Jan 21
Lovely staff very welcoming and friendly was simple and easy to book communication was good and was made to feel at ease 😊
Lucy R.
16:43 22 Jan 21
Very friendly staff, who were very clear and informative. Felt very at ease and comfortable during my appointment and wouldn't hesitate to return.
N V.
16:45 15 Jan 21
Amazing and professional service!I have got no hesitation in recommending Clarewell Clinics to my family and friends.The staff are very welcoming and friendly.Dr Manoj Malu is very knowledgeable and trustworthy and made me feel comfortable. He took time to listen to my concerns and to explain options etc.Tests came back very fast as well.
Caroline B.
14:30 15 Jan 21
Can't recommend the clinic highly enough. I wanted my coil out to try for my first baby but with the current lockdown, my GP wasn't able to offer me an appointment. I called Clarewell on the Monday and they could get me in the very next day (I actually ended up choosing a Thursday appointment because of prior commitments).Everything was really Covid-friendly - I parked up and the receptionist came to my car to let me know when they were ready for me. Masks were worn by everyone at all times.My appointment was with Julie Milsom and she was excellent. So friendly and chatty, and really efficient. I was in and out within ten minutes.The price was fair, I thought, at £150.00 for the appointment.The only negative I would say is that the clinic is not clearly signposted; I wasn't sure I was in the right place when I parked up, despite getting a text message telling me where to park. I thought I'd pulled up at someone's house! However, I called the clinic to query this when I arrived. and the receptionist came out to give me a wave to let me know I was in the right place.
Amy
23:13 13 Jan 21
I visited Clarewell clinic last week to have my implant removed. We was greeted by a lovely gentleman who was very friendly and understanding (I had my husband and 17 month old with me as we had drove an hour away to get here and little one didn't want to stay in the car). The reception was very clean and tidy. Hand sanitizer right by the door as well as masks incase you forget yours. We were told prior to my appointment to wait in the car until we are called in, preventing you being in contact with more people than necessary due to the current circumstances.Once called into the room, Julie was amazing. I've never felt more comfortable or at ease with a nurse than I have with Julie. She was very easy to talk to and offered advice for other methods of contraception for when I felt ready again. The procedure wasn't rushed and Julie made sure I was comfortable and couldn't feel anything before moving forward. She informed me of aftercare and had told me to call the clinic if there were any problems, even if the plaster had gotten wet and I changed it, she would like to know.The care I had in that mere 20-30 minutes of being there was the best care I've received and would definitely return to her as and when the time comes.Both Julie and her receptionist (I'm sorry I didn't get his name) were amazing.Thank you both so much
Abbie H.
20:58 09 Jan 21
It was my first time at Clarewell Clinics and I can’t rate it highly enough! The man who greeted myself on reception was so friendly and Julie was lovely too, instantly putting me at ease. My implant removal was painless and wasn’t rushed, Julie had plenty of time for a good chat!Very COVID secure, waited in the car and collected when clinic was empty. Masks worn by all staff.
Kiera C.
19:34 09 Jan 21
After being on an NHS waiting list for almost a year l, I was pleased to get a private appointment so easily. I had a lovely experience with Isabel and Siobhan, they made me feel so comfortable and at ease the entirety of my appointment. They took the time to answer all my questions and ensure I had all the information I needed. It was the best experience I could’ve hoped for and money well spent 🙂
sarah G.
06:37 16 Dec 20
Nikki T.
15:10 01 Dec 20
Went to have my implant removed by Julie Milsom, she was so lovely and I felt completely at ease and she was so lovely to talk to you, would highly recommend, thank you clarewell clinics
Ella P.
18:09 26 Nov 20
Excellent service! J. Milsom was lovely and made me feel very relaxed, would 100% recommend.
JENNY K.
11:10 18 Nov 20
I desperately needed My coil removed it was giving Me anxiety and awful mood swings, also nauseaI was told at My GP it would be 2 months before appointment and I couldn't cope with the symptoms anymore so I phoned the clinic abd spoke with a lovely lady called Kelly who was friendly and helpful.Within a few hours I was having My coil removed by Dr Malu. He took His time asking about Me and My job putting Me at ease.Painless process, the best money I've ever spent 2 days later I already feel betterVery professional and thorough.Great service I would recommend to anyone
Victoria W.
19:00 08 Nov 20
My visit at Clarewell Clinic One Ash was a great one. Julie Milsom who I had seen there is a life saver!I had a horrendous experience somewhere else, prior to going to Julie at One Ash, to remove an implant. I was left with more than half the implant left in my arm after a poor attempt to remove it all. I reached out to Julie who was immediately appalled with the service that I had received and was quick to book me in to have it all taken out. The service was handled very professionally and I was made to feel at ease throughout the whole process. I highly recommend them.
Faryal A.
18:24 06 Nov 20
Had my implant removed as gp was no longer offering the service due to covid.Dr Malu and Abi were brilliant! Everything was smooth and efficient. Reception was helpful and courteous, Highly recommended!
Hollie G.
20:01 31 Oct 20
Couldn't recommend enough, I needed to have my implant removed and had tried several NHS sexual health clinics. Sadly all of their waiting lists had been closed due to the covid back log and was told by them that I may have to wait until April next year. I found Clarewell Clinics on google and emailed them asking for an appointment and was offered a slot within a couple of days. As soon as I walked in the receptionist put me at ease laughing with me, and when I went into the Doctor he was very friendly and professional. Him and the nurse were chatting away to me taking my mind off the procedure. It was very quick and painless, the only downside is that as its a private clinic you obviously have to pay but I would much rather pay to have it removed for peace of mind than have my old implant stuck in my arm for 6 months. Thank you very much for seeing me and if I ever need any contraceptive or sexual health needs in the future I will be returning to Clarewell Clinic.
Linda P.
08:56 21 Oct 20
Excellent experience, would recommend to anyone
Lauren G.
17:35 16 Oct 20
Very kind and professional! Put me at ease when I was nervous. Extremely helpful!
Lauren M.
16:08 12 Oct 20
Quick and painless. Dr Malu is amazing at his job, reassuring and well worth the money. Quick appointments and friendly reception staff as well!
Jay P.
09:21 06 Oct 20
The staff and experience here was excellent I honestly can not recommend this clinic enough! Dr Malu is highly experience with extensive knowledge!
Michelle N.
16:00 01 Oct 20
Taniya A.
13:54 01 Oct 20
This clinic and it’s staff are the best I have ever been to in my whole life. Their service and how quick it was. I literally went in there then Dr.Malu explained the procedure and removed the coil within seconds. The nurse and receptionist were very friendly and welcoming. Best clinic. Worth your money 100%z thank you Clarewell clinic 😊👏
Yasmin A.
08:56 22 Sep 20
I had my appointment with Dr Manoj Malu yesterday. He was very professional, friendly and put me at ease! The implant removal was quick and virtually painless although he took his time and didn’t rush at all. Thank you so much to Dr Manoj, Abby and Kelly - The team at Clarewell Clinic for making my experience with you a pleasant and comfortable one!
Sambanki K.
21:49 17 Sep 20
He done a very good job . He is so friendly easy to access aswell even this pandemic period. I would recommend this clinic for regarding implants. I'm so happy for my fiancée got a good treatment from them .
Zoe
07:49 13 Sep 20
Best experience I’ve ever had from a healthcare provider. Dr Malu and the nurse were both friendly and professional. They had considered all elements of consultation before I’d even sat in the chair. The process was completely seamless end-to-end. I didn’t feel rushed in anyway as I would often feel in a consultation. They are willing to take the time to discuss concerns and circumstances before recommending, with absolutely no pressure whatsoever, the service they feel most suitable for you. The tests were done in minutes. Thank you
Adrienn T.
14:54 07 Sep 20
Yasmin D.
18:35 29 Aug 20
This clinic is absolutely fantastic. From ringing up and speaking to the friendly receptionist to an on time appointment, confirmation text and easy parking outside, it was such an enjoyable experience. I went to get my implant out (after being told there was a three month wait on the NHS which is understandable in current situations) and it was pain free. They made us feel so welcome and were so friendly, asking us about ourselves because they were genuinely interested. I’ve always hated being weighed and interrogated when going to a sexual health clinic even though it’s a must for most females but this was nothing like that. I’ll be going again and will be telling all my friends and family about it, what a lovely bunch of people.
Corey D.
19:36 13 Aug 20
Fantastic service all around! Dr Malu took no time in making me feel welcome! All of the staff seem to genuinely have your best interest at heart, which is all you can ask for really.
Curtis S.
17:13 12 Aug 20
Very good experience, easy friendly very welcoming by the receptionist she was friendly and easy to talk to doctor was professional and knowledgeable as well as being friendly and funny would recommend
RachRayUK B
17:32 11 Aug 20
Appointment was available almost Immediately. The clinic is 100% about you and your needs. I traveled from South Wales just to have an appointment here and they didn’t disappoint. Even the receptionist was great. All professional and I honestly haven’t got a bad word to say. Thank you so much for everything and also being supportive when I was a little nervous. A*!Definitely recommend
Where the P.
15:28 31 Jul 20
staff are lovely and very professional. This place is great. you don’t have to worry about anything. It is worth of money for sure
JUSS R.
13:18 10 Jul 20
First time visiting Clarewell clinic( Birmingham) Fantastic service the staff are really amazing all proffesional and friendly. Dr Malu you are a great man thank you for your proffessionalism, honesty, friendly attitude , being informative and being a good listener so rare to find 5 star treatment thank you and best wishes from Justina.
Bogdan A.
19:11 30 Jun 20
Cole T.
17:20 22 Jun 20
Very friendly, welcoming and professional. Got results very quickly and put my mind at ease, would 100% recommend using this clinic.
Luke
19:00 16 Jun 20
If I could rate more than 5 stars I would the service was much better than the nhs and during these times of lockdown I was seen same day without hesitation many thanks to the doctor who helped me during my hard times
E F
16:36 08 Jun 20
I have been to Clarewell Clinic on a couple of occasions, once for wart removal, where Dr Malu explained to me exactly what he would have to do. I was made to feel comfortable and relaxed. I then had a follow up appointment, where again I was made to feel at ease.I recently went to the clinic again due to having an online test with another company and being phoned by them to say that the HIV part of the test had been reactive. As you can imagen I was very stressed. The clinic got me in the same day for an appointment and Dr Malu saw me and remembered me. This put me at ease, We did two blood tests and I found out within 3 hours that all was negative. I can highly recommend this clinic. All the staff are professional but also friendly and non judgmental.
Elsie Ameyaa T.
16:53 04 Jun 20
They r professional and kind I was so scared of what I was dealing with but the doctor took of it they r so friendly aswell I have been there today and I already feel well
Cherry y
11:58 20 May 20
I had never been to a clinic for a check for STD before and I was nervous. But Dr.Manoj Malu will immediately put you at ease . I felt very comfortable with them and I was very pleased with everything including the cost . Great location I would recommend everyone who is worrying a lot about STI's . They will put you at ease
Charlotte V.
10:25 06 Mar 20
The best experience I’ve had. Julie made the process easy and clear aswell as making me feel comfortable and an amazing experience.
Phoebe-imogen L.
15:35 23 Feb 20
visited the clinic got an implant removal,Julie was amazing felt safe and secure I would definitely recommend Julie at the clinic got a same day appointment unlike the nhs which was 3 months wait
Ranvir S.
13:00 17 Feb 20
Very professional service from Clarewell Clinics who have looked after me with the greatest of respect over the last year. I would highly recommend this clinic to anyone with a sexual health problem, especially if you have been to other GP/doctors!
Joshua P.
09:15 15 Feb 20
This is a brilliant clinic. The staff are really friendly and you feel at ease as soon as you walk in. The cleanest clinic ive been to aswell. The service is fantastic and Dr Malu is a champ, such a great guy. Same day results are also great as it defuses worry or panic. Lastly they make you an awsome herbal tea! I highly recommend you go to this place if your looking for precision and proffessionalism.
Gayns L.
16:36 14 Feb 20
Visted to have implant remove. Julie was amazing, reassured my daughter as was very nervous..Julie talk everything through making us feel very comfortable, very professional .Would highly recommend Clarewell clinic ....
Mario
20:12 13 Feb 20
Mark
10:18 08 Feb 20
I can’t speak highly enough of Julie, the warmth in her approach puts your mind at ease immediately. An extremely professional and effective clinic, would highly recommend it.
Jean M.
20:58 07 Feb 20
Clean place, nice welcoming, very professional. I felt Confidential.
Purday S
18:32 24 Jan 20
I wish there were more places like this! No need to wait weeks for an appointment (unlike NHS sexual health clinics). Julie was wonderful.
Char D
20:10 09 Jan 20
Julie was very welcoming and made you feel so at ease and not judged,thankyou for your help 🙏
HAO D.
21:34 06 Jan 20
Very professional, good service and very understanding of patient requirements
faisal B.
00:38 04 Jan 20
Charlie K.
14:08 14 Dec 19
Clarewell Clinics made my experience very simple and easy. I would highly recommend this clinic to someone who wants quick answers and a professional service. Thank you to the whole team for helping me out!
Denitsa R.
14:23 12 Dec 19
Dr Malu and Julie were amazing. Really good care, professionals on top class, really careful. Explained everything before and after the treatment. Would definitely recommend them for anyone, who wonders. Thank you.
King K.
23:57 10 Dec 19
Very helpful from Julie. Delivery all the test for me and decrease my worrying. Song
Jay K.
14:22 09 Dec 19
The staff are super friendly, I was worried about an incident that occurred and the Dr was Amazing, thankfully results come clear definitely recommend these guys . Adam Ali
Jeevan S.
19:16 01 Dec 19
The clarewell clinic provided an incredibly friendly, comforting and supportive service! I was really pleased with the service I received, and came away feeling confident and reassured by the appointment I had received. 10/10 would strongly recommend!
Holly E.
19:02 22 Nov 19
I have received 5* service from Dr Malu. Who has put all my worries to rest, very lovely place & staff are outstanding. Dr Malu has been very supportive and understanding, would recommend to anyone.Thank you Clarewell !
Kiejoh
19:16 19 Nov 19
Julie was lovely, very professional and down to earth, she puts you at ease straight away!She was great with my strange needle request as I’m not great with them!I think she went above and beyond to what my expectations were.Will definitely return for routine check ups.
ja C.
15:43 19 Nov 19
Julie was amazing - she put me at ease straight away. She was professional, non judgemental and just generally lovely. I can't thank you enough Julie.
laura D.
18:30 14 Nov 19
Got my implant fitted here and it was such a nice experience. I’m afraid of blood but Julie put me to ease and she was very kind and helpful. Would recommend to anyone
Caroline W.
20:07 08 Nov 19
Highly recommended. I had my contraceptive implant removed on 7/11/19 by Julie. I cant thank Julie enough. Professional and caring attitude from the moment I arrived. The procedure was fully explained and felt very much at ease.I’m happy to say the removal was a true success, risk free and pain free. Advisable to all who are looking for efficient contraceptive advice either fitting or removal then this is the place to come.
Richard W.
16:30 27 Oct 19
fast , friendly and efficient what more can you ask for.Very satisfied.
Jannette W.
16:22 27 Oct 19
We found the staff very friendly and professional.They explained what to expect during the procedure and after and I felt confident and relaxed at all times.Thankyou x
Jade K.
17:48 26 Oct 19
My treatment was explained really clearly to me and was done within 45 mins both clinicians was very passional and made me feel at ease would definitely recommend
Richard M.
16:01 26 Oct 19
After having problems and suffering for aLong periods of time treatment after treatmentMy wart we’re spreading round my genital and my back passage. No help and treatment was given through NSH so I suffered in silent for many years. I needed treatment so went and booked an appointment to see Dr Malu at the Clarewell clinic him and this team put me at easy and it only took 2 appointment for the treatment. Am happy to say am free from warts now.
Clare D.
14:00 02 Oct 19
I had a wonderful experience going to see Julie and Karen, they were very professional but also very friendly. They immediately put me at ease and talked me through everything they were doing. I would highly recommend them.
M K
13:12 27 Sep 19
One of the best service and best doctors ..! I have been to Birmingham clinic and the Dr Manoj K Malu is a wonderful person and provided a very professional service .. thank you doctor for your all help and for putting me at ease, I really appreciate ..!
Shahzad M.
11:28 12 Sep 19
First time I been to a private dr surgery Staff was very nice and helpful very informativeReceptionist was very helpful and very nice I met a lot of people that work on receptions but this lady was very kind and helpful she made my experience very good made me feel like a friend I would definitely return to your surgeryAnd I would recommend it to my friend and family thank you for all your help
Sophie J.
06:40 28 Aug 19
Julie at the leicester clinic is the most incredible lady. She defused what was a very stressful situation for me into a calm easy process that took less than half an hour. After my Local GP had pretty much refused to take my coil out despite numerous attempts, I found Julie at the Clarewell Clinic whom was more than happy to remove this and advise me correctly, something which my GP did not do. From now onwards for any advice and/or future contraception I will be visiting the Julie at the Clarewell clinic. Thank you so so much again Julie! You are an amazing lady ❤️
Jett R.
13:16 22 Aug 19
I absolutely cannot recommend Clarewell Clinics enough. This Tuesday just gone, I attended clinic for some concerns I had and saw Julie. Other reviews that I had read previously had all praised Julie, and after spending an hour with her on Tuesday afternoon, I was and still am overwhelmed with gratitude that I had been booked with her. Julie made my very worrying situation much easier than I could have ever imagined. She gave me every bit of information I needed, answered every question I had (even if I'd asked it already) with patience, kindness, and honesty, and she treated me with a wonderful amount of respect. I shall always be grateful to her for making my burden a lot lighter to carry. Thank you so much Julie, thank you so much Clarewell Clinics.
Becky
14:59 19 Aug 19
I was seen by Julie for my implant removal. Julie was kind and professional. She put me at ease and removed my implant painlessly. I would thoroughly recommend seeing Julie.The clinic was clean and calm. It was a nice environment to be treated in.
phil F.
12:26 01 Aug 19
I am very happy with the level of service that was provided. on both appointments I was seen straight away, no waiting around. very friendly staff, I couldn't of asked for more. Do not hesitate you are well worth the money. Big thanks to Dr Malu
danhensh
22:24 30 Jul 19
Quality service. No complaints. Feels a bit weird reviewing this kind of place 👍
Keiran 9.
19:15 26 Jul 19
Absolutely fantastic service from the whole team at Clarewell, I highly recommend Clarewell to anyone needing the services they offer.The whole team do everything possible to make you feel totally comfortable and reassured from the minute you walk through the door. The receptionist, nurse and the brilliant Dr Malu are all 10/10.If you’re considering visiting them then definitely DO IT!
Simon L.
18:36 23 Jul 19
Manoj is brilliant and can put u at ease instantly deffonatly recommend
Muhammed A.
19:08 19 Jul 19
Very happy to finally find a clinic where they know what they are doing. I am writing here so that other people suffering like me get right help. I have taken few sessions for shockwave treatment. Good results.
Annonymous 1.
12:06 19 Jul 19
Great service, lovely nurse who was very helpful and caring. Highly reccomend!!
Roland P.
17:33 12 Jul 19
A very professional and nice and friendly staff. Dealt with the problem I came in with. Will be back if I have any other sexual health problem. Thanks.
Robert H.
16:04 05 Jul 19
Can’t recommend this place enough, As soon as you walk in the door you are met with a very well mannered and friendly young man. Dr Malu puts you right at ease and and works through your problems with you offering advice as to how to attack these issues. He is very thorough and professional, always with your best interest at heart. Thank you very much.
David E.
13:54 04 Jul 19
Despite being nervous and apprehensive I was made to feel very relaxed and calm. Julie was excellent, professional yet non judgemental with lots of genuine friendly advice - I can’t recommend Julie and the clinic highly enough!
Apphia T.
23:38 30 May 19
If I could give more than 5 stars I would. Very professional. I will always recommend this clinic.
Alex L.
15:17 17 May 19
Fantastic professional service made me feel at ease throughout despite being nervous quick results & only recommended the services I needed. Thanks you
Sarah M
16:42 29 Apr 19
Dr Malu was extremely helpful and caring, you can tell he genuinely cares about patients and their health and he helped reassure me and calm my nerves from the beginning. If you are worried or have any problems save yourself the stress and see Dr Malu! I wish I would of came much sooner! Very calm, clean environment and helpful polite receptionist. Very understanding about your situation and not judgmental. Will definitely be returning for routine check ups !Thank you for my good news today 🙂 can finally move on.
Jessica H.
14:52 29 Apr 19
Asbaloulty fantastic service went today to have NY implant removed doctor was great thank you highly recommend
Vanessa E.
20:21 23 Apr 19
a very good doctor. very helpful
Bhavandeep S.
18:10 03 Apr 19
The doctors here were fantastic. They treated me very quickly in a professional and highly competent manner. I would certainly recommend this clinic. They reassured me and addressed all of my concerns very patiently.
Marion G.
18:19 24 Mar 19
Thank you to the fantastic dr kumar and the team, they put me at ease and treated me with total respect. My treatment was done within an hour. I had previously had nhs treatment which hadn’t worked. I would recommend anyone with stds to contact clarewell.. thank you all who have helped me
Esme W.
10:46 18 Mar 19
I was a student here at Clarewell Clinics and found the services that this clinic provided was fantastic. All members of staff were polite and welcomed me with open arms. They are a highly professional team, building rapport with the patients and ensuring they are at ease. I was given lots of opportunity, experience and information regarding sexual health. I definitely recommend Clarewell Clinics.
Adam P.
17:14 10 Mar 19
I visited Clarewell Clinics in Leicester this morning. The team were very kind and understand of my problem. In an unhurried & respectful they solved my problems, on the same day.I highly recommend this private clinic to those with any sexual health problems.
Tj B.
14:46 10 Feb 19
Excellent service and brilliant facilities. I cannot praise Dr Manoj enough for his efficiency, as well Dr Kunur for his expertise. Both highly capable surgeons. I can truly say it was a job well done and I would recommend to anyone looking for treatment to visit this clinic. Once again thank you so much for everything.
yaseen A.
15:00 02 Feb 19
Eleni T.
13:36 08 Dec 18
Very professional and high quality of service!
Nicola B.
19:32 28 Nov 18
Very professional and friendly. Doctor put me at ease when he seen I was nervous, and was very good at listening to my worries and took the time to reassure me. 100% recommend this clinic, very respectful service.
michael B.
15:32 25 Nov 18
Very efficient and professional service from staff. Extremely kind and knowledgeable doctor.
Paul
19:11 16 Nov 18
Dr Malu provided a caring and informative service, and removed my partners skin seborrheic keratosis , with some excellent results
Ana D.
17:34 12 Nov 18
The best experience I ever had with a doctor. Great clinic, I highly recommend it!
Eden D.
11:39 31 Oct 18
Great service and experience. The staff and the doctor were kind and they will put you on ease. Same day results and the doctor advice help me of better understanding of potential risks for my sex health and brought to my attention that despite HIV there are other STI that we should be aware off. I will highly recommend this clinic.
Peyton B
21:37 15 Oct 18
Dr. Malu really listened to my fears and took his time during our consultation. I never felt rushed and it was one of the best doctor’s appointments I have ever had (I was nervous for the appointment obviously). The premises are humble (as I believe they are fairly new) BUT the service was impeccable..!!! The man working reception was extremely polite and had a calming presence. The nurse was extremely pleasant, helpful and calming as well. The doctor and nurse seemed like a team whose purpose was to help me and I really appreciated that... I felt like everyone genuinely cared about me and I can’t thank them enough... highly recommend.
Nicola B.
08:47 15 Oct 18
First time used a private clinic with no stasifactory resolution of my concerns with my usual doctors. It was a massive decision for me as I had never gone private before. I was a bit apprehensive about the how much this may all cost me.Team in this clinic are professionals and truly caring. They explain the things to you every step of the way and only did tests and treatment after seeking my permission. I wanted to have some tests done but they advised against them with an explanation why they are unnecessary.I will recommend this clinic.
Manuel F.
18:57 14 Oct 18
I would like to recommend this Clinic to anyone. Had a great customer service, make you feel very comfortable, keep you calm and cleared all my doubts, and also very hygienic and helpful.
Sharon C.
21:09 05 Oct 18
First Class service, Dr Malu very professional doctor who made me feel at ease and spent the time to explain and answer my questions, very friendly staff and promt service, would recommend complete sexual health to be a five star service
anonymous A.
18:18 05 Oct 18
Attended private sexual health clinic today. Was extremely nervous but was quickly reassured by the doctor. He spent time listening to my concerns and made me feel at ease.Testing was very quick and easy. Results same day.Have already recommended the service to my friends.
Nick W.
12:34 14 Sep 18
Everything was great. The doctor is so kind to people and he is an amazing human being I felt so comfortable and safe .The place is so clean and and private. The tests take only 20 minutes then you can get the result directly. It was the easiest way to book an appointment through the phone so everytime I called the secretary on the reception answered . I really recommend this clinic to everyone in need.
Davinder S.
10:45 10 Sep 18
Very short waiting time.Was dealt with in a very professional manner.
kev R.
18:45 01 Sep 18
Very good service had my moles removed and skin tags first class service I have had them with me for years and did not no were to go and they were all gone in 30 mins and with no pain thanks to the team at complete sexual heath
Yuvraj S.
21:10 25 Aug 18
Place to seek advice from when in doubt. First class care at a very affordable price.
Pat B.
18:49 11 Aug 18
Dr. Malu is such a lovely person, very knowledgable and caring, put me at complete ease and talked me through everything! Would highly recommend this clinic to anyone wanting to be safe about their sexual health
Vis V
14:52 10 Aug 18
Great service and I was very happy to get my STI tests all done within 20 minutes! Happily surprised at the affordability of the whole thing coming from the NHS!
Tj B.
14:53 25 Jun 18
Professional work from a professional man. Honestly the experience was unlike an NHS experience most of us have had, as from the moment I arrived I was greeted with warmth and was even guided to the premises by the receptionist. I’m happy to say the procedure was a true success, risk free and pain free. Advisable to all who are looking for efficient wart and skin tag treatment, this is the place to come
Michael
10:58 03 Jun 18
All the help you will ever need of dr malu! Fantastic service... very kind doctor.. highly recommend if you need help
Shravan
06:40 18 Feb 18
Lovely little clinic in the heart of Birmingham. Went in for a Hepatitis booster jab when GP/Occupational Health told me to wait for 2 months. All was done so swiftly, I didn’t feel anything even though I am slightly needle-phobic! The doctor there was such a genuinely lovely man. We sat and chatted for a while after it was done so that he could make sure I was okay before I left. Very professional yet still informal.
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