is valuable to other patients.
Whether we’ve been able to help you or could have done a little more, your experience is vital to help keep improving our service.
The Clarewell Team
Based on 102 reviews
15:10 01 Dec 20
Went to have my implant removed by Julie Milsom, she was so lovely and I felt completely at ease and she was so lovely to talk to you, would highly recommend, thank you clarewell clinics
18:09 26 Nov 20
Excellent service! J. Milsom was lovely and made me feel very relaxed, would 100% recommend.
11:10 18 Nov 20
I desperately needed My coil removed it was giving Me anxiety and awful mood swings, also nauseaI was told at My GP it would be 2 months before appointment and I couldn't cope with the symptoms anymore so I phoned the clinic abd spoke with a lovely lady called Kelly who was friendly and helpful.Within a few hours I was having My coil removed by Dr Malu. He took His time asking about Me and My job putting Me at ease.Painless process, the best money I've ever spent 2 days later I already feel betterVery professional and thorough.Great service I would recommend to anyone
19:00 08 Nov 20
My visit at Clarewell Clinic One Ash was a great one. Julie Milsom who I had seen there is a life saver!I had a horrendous experience somewhere else, prior to going to Julie at One Ash, to remove an implant. I was left with more than half the implant left in my arm after a poor attempt to remove it all. I reached out to Julie who was immediately appalled with the service that I had received and was quick to book me in to have it all taken out. The service was handled very professionally and I was made to feel at ease throughout the whole process. I highly recommend them.
18:24 06 Nov 20
Had my implant removed as gp was no longer offering the service due to covid.Dr Malu and Abi were brilliant! Everything was smooth and efficient. Reception was helpful and courteous, Highly recommended!
20:01 31 Oct 20
Couldn't recommend enough, I needed to have my implant removed and had tried several NHS sexual health clinics. Sadly all of their waiting lists had been closed due to the covid back log and was told by them that I may have to wait until April next year. I found Clarewell Clinics on google and emailed them asking for an appointment and was offered a slot within a couple of days. As soon as I walked in the receptionist put me at ease laughing with me, and when I went into the Doctor he was very friendly and professional. Him and the nurse were chatting away to me taking my mind off the procedure. It was very quick and painless, the only downside is that as its a private clinic you obviously have to pay but I would much rather pay to have it removed for peace of mind than have my old implant stuck in my arm for 6 months. Thank you very much for seeing me and if I ever need any contraceptive or sexual health needs in the future I will be returning to Clarewell Clinic.
08:56 21 Oct 20
Excellent experience, would recommend to anyone
17:35 16 Oct 20
Very kind and professional! Put me at ease when I was nervous. Extremely helpful!
16:08 12 Oct 20
Quick and painless. Dr Malu is amazing at his job, reassuring and well worth the money. Quick appointments and friendly reception staff as well!
09:21 06 Oct 20
The staff and experience here was excellent I honestly can not recommend this clinic enough! Dr Malu is highly experience with extensive knowledge!
16:00 01 Oct 20
13:54 01 Oct 20
This clinic and it’s staff are the best I have ever been to in my whole life. Their service and how quick it was. I literally went in there then Dr.Malu explained the procedure and removed the coil within seconds. The nurse and receptionist were very friendly and welcoming. Best clinic. Worth your money 100%z thank you Clarewell clinic 😊👏
08:56 22 Sep 20
I had my appointment with Dr Manoj Malu yesterday. He was very professional, friendly and put me at ease! The implant removal was quick and virtually painless although he took his time and didn’t rush at all. Thank you so much to Dr Manoj, Abby and Kelly - The team at Clarewell Clinic for making my experience with you a pleasant and comfortable one!
21:49 17 Sep 20
He done a very good job . He is so friendly easy to access aswell even this pandemic period. I would recommend this clinic for regarding implants. I'm so happy for my fiancée got a good treatment from them .
07:49 13 Sep 20
Best experience I’ve ever had from a healthcare provider. Dr Malu and the nurse were both friendly and professional. They had considered all elements of consultation before I’d even sat in the chair. The process was completely seamless end-to-end. I didn’t feel rushed in anyway as I would often feel in a consultation. They are willing to take the time to discuss concerns and circumstances before recommending, with absolutely no pressure whatsoever, the service they feel most suitable for you. The tests were done in minutes. Thank you
14:54 07 Sep 20
18:35 29 Aug 20
This clinic is absolutely fantastic. From ringing up and speaking to the friendly receptionist to an on time appointment, confirmation text and easy parking outside, it was such an enjoyable experience. I went to get my implant out (after being told there was a three month wait on the NHS which is understandable in current situations) and it was pain free. They made us feel so welcome and were so friendly, asking us about ourselves because they were genuinely interested. I’ve always hated being weighed and interrogated when going to a sexual health clinic even though it’s a must for most females but this was nothing like that. I’ll be going again and will be telling all my friends and family about it, what a lovely bunch of people.
19:36 13 Aug 20
Fantastic service all around! Dr Malu took no time in making me feel welcome! All of the staff seem to genuinely have your best interest at heart, which is all you can ask for really.
17:13 12 Aug 20
Very good experience, easy friendly very welcoming by the receptionist she was friendly and easy to talk to doctor was professional and knowledgeable as well as being friendly and funny would recommend
17:32 11 Aug 20
Appointment was available almost Immediately. The clinic is 100% about you and your needs. I traveled from South Wales just to have an appointment here and they didn’t disappoint. Even the receptionist was great. All professional and I honestly haven’t got a bad word to say. Thank you so much for everything and also being supportive when I was a little nervous. A*!Definitely recommend
15:28 31 Jul 20
staff are lovely and very professional. This place is great. you don’t have to worry about anything. It is worth of money for sure
13:18 10 Jul 20
First time visiting Clarewell clinic( Birmingham) Fantastic service the staff are really amazing all proffesional and friendly. Dr Malu you are a great man thank you for your proffessionalism, honesty, friendly attitude , being informative and being a good listener so rare to find 5 star treatment thank you and best wishes from Justina.
19:11 30 Jun 20
17:20 22 Jun 20
Very friendly, welcoming and professional. Got results very quickly and put my mind at ease, would 100% recommend using this clinic.
19:00 16 Jun 20
If I could rate more than 5 stars I would the service was much better than the nhs and during these times of lockdown I was seen same day without hesitation many thanks to the doctor who helped me during my hard times
16:36 08 Jun 20
I have been to Clarewell Clinic on a couple of occasions, once for wart removal, where Dr Malu explained to me exactly what he would have to do. I was made to feel comfortable and relaxed. I then had a follow up appointment, where again I was made to feel at ease.I recently went to the clinic again due to having an online test with another company and being phoned by them to say that the HIV part of the test had been reactive. As you can imagen I was very stressed. The clinic got me in the same day for an appointment and Dr Malu saw me and remembered me. This put me at ease, We did two blood tests and I found out within 3 hours that all was negative. I can highly recommend this clinic. All the staff are professional but also friendly and non judgmental.
Elsie Ameyaa T.
16:53 04 Jun 20
They r professional and kind I was so scared of what I was dealing with but the doctor took of it they r so friendly aswell I have been there today and I already feel well
11:58 20 May 20
I had never been to a clinic for a check for STD before and I was nervous. But Dr.Manoj Malu will immediately put you at ease . I felt very comfortable with them and I was very pleased with everything including the cost . Great location I would recommend everyone who is worrying a lot about STI's . They will put you at ease
10:11 13 Mar 20
Julie was extremely helpful and understanding. She understood me and listened which was very nice. Would definitely recommend thanks Julie... Bob
20:14 12 Mar 20
10:25 06 Mar 20
The best experience I’ve had. Julie made the process easy and clear aswell as making me feel comfortable and an amazing experience.
15:35 23 Feb 20
visited the clinic got an implant removal,Julie was amazing felt safe and secure I would definitely recommend Julie at the clinic got a same day appointment unlike the nhs which was 3 months wait
13:00 17 Feb 20
Very professional service from Clarewell Clinics who have looked after me with the greatest of respect over the last year. I would highly recommend this clinic to anyone with a sexual health problem, especially if you have been to other GP/doctors!
09:15 15 Feb 20
This is a brilliant clinic. The staff are really friendly and you feel at ease as soon as you walk in. The cleanest clinic ive been to aswell. The service is fantastic and Dr Malu is a champ, such a great guy. Same day results are also great as it defuses worry or panic. Lastly they make you an awsome herbal tea! I highly recommend you go to this place if your looking for precision and proffessionalism.
16:36 14 Feb 20
Visted to have implant remove. Julie was amazing, reassured my daughter as was very nervous..Julie talk everything through making us feel very comfortable, very professional .Would highly recommend Clarewell clinic ....
20:12 13 Feb 20
10:18 08 Feb 20
I can’t speak highly enough of Julie, the warmth in her approach puts your mind at ease immediately. An extremely professional and effective clinic, would highly recommend it.
20:58 07 Feb 20
Clean place, nice welcoming, very professional. I felt Confidential.
18:32 24 Jan 20
I wish there were more places like this! No need to wait weeks for an appointment (unlike NHS sexual health clinics). Julie was wonderful.
20:10 09 Jan 20
Julie was very welcoming and made you feel so at ease and not judged,thankyou for your help 🙏
21:34 06 Jan 20
Very professional, good service and very understanding of patient requirements
00:38 04 Jan 20
14:08 14 Dec 19
Clarewell Clinics made my experience very simple and easy. I would highly recommend this clinic to someone who wants quick answers and a professional service. Thank you to the whole team for helping me out!
14:23 12 Dec 19
Dr Malu and Julie were amazing. Really good care, professionals on top class, really careful. Explained everything before and after the treatment. Would definitely recommend them for anyone, who wonders. Thank you.
23:57 10 Dec 19
Very helpful from Julie. Delivery all the test for me and decrease my worrying. Song
14:22 09 Dec 19
The staff are super friendly, I was worried about an incident that occurred and the Dr was Amazing, thankfully results come clear definitely recommend these guys . Adam Ali
19:16 01 Dec 19
The clarewell clinic provided an incredibly friendly, comforting and supportive service! I was really pleased with the service I received, and came away feeling confident and reassured by the appointment I had received. 10/10 would strongly recommend!
19:02 22 Nov 19
I have received 5* service from Dr Malu. Who has put all my worries to rest, very lovely place & staff are outstanding. Dr Malu has been very supportive and understanding, would recommend to anyone.Thank you Clarewell !
19:16 19 Nov 19
Julie was lovely, very professional and down to earth, she puts you at ease straight away!She was great with my strange needle request as I’m not great with them!I think she went above and beyond to what my expectations were.Will definitely return for routine check ups.
15:43 19 Nov 19
Julie was amazing - she put me at ease straight away. She was professional, non judgemental and just generally lovely. I can't thank you enough Julie.
18:30 14 Nov 19
Got my implant fitted here and it was such a nice experience. I’m afraid of blood but Julie put me to ease and she was very kind and helpful. Would recommend to anyone
20:07 08 Nov 19
Highly recommended. I had my contraceptive implant removed on 7/11/19 by Julie. I cant thank Julie enough. Professional and caring attitude from the moment I arrived. The procedure was fully explained and felt very much at ease.I’m happy to say the removal was a true success, risk free and pain free. Advisable to all who are looking for efficient contraceptive advice either fitting or removal then this is the place to come.
16:30 27 Oct 19
fast , friendly and efficient what more can you ask for.Very satisfied.
16:22 27 Oct 19
We found the staff very friendly and professional.They explained what to expect during the procedure and after and I felt confident and relaxed at all times.Thankyou x
17:48 26 Oct 19
My treatment was explained really clearly to me and was done within 45 mins both clinicians was very passional and made me feel at ease would definitely recommend
16:01 26 Oct 19
After having problems and suffering for aLong periods of time treatment after treatmentMy wart we’re spreading round my genital and my back passage. No help and treatment was given through NSH so I suffered in silent for many years. I needed treatment so went and booked an appointment to see Dr Malu at the Clarewell clinic him and this team put me at easy and it only took 2 appointment for the treatment. Am happy to say am free from warts now.
14:00 02 Oct 19
I had a wonderful experience going to see Julie and Karen, they were very professional but also very friendly. They immediately put me at ease and talked me through everything they were doing. I would highly recommend them.
13:12 27 Sep 19
One of the best service and best doctors ..! I have been to Birmingham clinic and the Dr Manoj K Malu is a wonderful person and provided a very professional service .. thank you doctor for your all help and for putting me at ease, I really appreciate ..!
11:28 12 Sep 19
First time I been to a private dr surgery Staff was very nice and helpful very informativeReceptionist was very helpful and very nice I met a lot of people that work on receptions but this lady was very kind and helpful she made my experience very good made me feel like a friend I would definitely return to your surgeryAnd I would recommend it to my friend and family thank you for all your help
06:40 28 Aug 19
Julie at the leicester clinic is the most incredible lady. She defused what was a very stressful situation for me into a calm easy process that took less than half an hour. After my Local GP had pretty much refused to take my coil out despite numerous attempts, I found Julie at the Clarewell Clinic whom was more than happy to remove this and advise me correctly, something which my GP did not do. From now onwards for any advice and/or future contraception I will be visiting the Julie at the Clarewell clinic. Thank you so so much again Julie! You are an amazing lady ❤️
13:16 22 Aug 19
I absolutely cannot recommend Clarewell Clinics enough. This Tuesday just gone, I attended clinic for some concerns I had and saw Julie. Other reviews that I had read previously had all praised Julie, and after spending an hour with her on Tuesday afternoon, I was and still am overwhelmed with gratitude that I had been booked with her. Julie made my very worrying situation much easier than I could have ever imagined. She gave me every bit of information I needed, answered every question I had (even if I'd asked it already) with patience, kindness, and honesty, and she treated me with a wonderful amount of respect. I shall always be grateful to her for making my burden a lot lighter to carry. Thank you so much Julie, thank you so much Clarewell Clinics.
14:59 19 Aug 19
I was seen by Julie for my implant removal. Julie was kind and professional. She put me at ease and removed my implant painlessly. I would thoroughly recommend seeing Julie.The clinic was clean and calm. It was a nice environment to be treated in.
12:26 01 Aug 19
I am very happy with the level of service that was provided. on both appointments I was seen straight away, no waiting around. very friendly staff, I couldn't of asked for more. Do not hesitate you are well worth the money. Big thanks to Dr Malu
22:24 30 Jul 19
Quality service. No complaints. Feels a bit weird reviewing this kind of place 👍
19:15 26 Jul 19
Absolutely fantastic service from the whole team at Clarewell, I highly recommend Clarewell to anyone needing the services they offer.The whole team do everything possible to make you feel totally comfortable and reassured from the minute you walk through the door. The receptionist, nurse and the brilliant Dr Malu are all 10/10.If you’re considering visiting them then definitely DO IT!
18:36 23 Jul 19
Manoj is brilliant and can put u at ease instantly deffonatly recommend
19:08 19 Jul 19
Very happy to finally find a clinic where they know what they are doing. I am writing here so that other people suffering like me get right help. I have taken few sessions for shockwave treatment. Good results.
12:06 19 Jul 19
Great service, lovely nurse who was very helpful and caring. Highly reccomend!!
17:33 12 Jul 19
A very professional and nice and friendly staff. Dealt with the problem I came in with. Will be back if I have any other sexual health problem. Thanks.
16:04 05 Jul 19
Can’t recommend this place enough, As soon as you walk in the door you are met with a very well mannered and friendly young man. Dr Malu puts you right at ease and and works through your problems with you offering advice as to how to attack these issues. He is very thorough and professional, always with your best interest at heart. Thank you very much.
13:54 04 Jul 19
Despite being nervous and apprehensive I was made to feel very relaxed and calm. Julie was excellent, professional yet non judgemental with lots of genuine friendly advice - I can’t recommend Julie and the clinic highly enough!
23:38 30 May 19
If I could give more than 5 stars I would. Very professional. I will always recommend this clinic.
15:17 17 May 19
Fantastic professional service made me feel at ease throughout despite being nervous quick results & only recommended the services I needed. Thanks you
16:42 29 Apr 19
Dr Malu was extremely helpful and caring, you can tell he genuinely cares about patients and their health and he helped reassure me and calm my nerves from the beginning. If you are worried or have any problems save yourself the stress and see Dr Malu! I wish I would of came much sooner! Very calm, clean environment and helpful polite receptionist. Very understanding about your situation and not judgmental. Will definitely be returning for routine check ups !Thank you for my good news today 🙂 can finally move on.
14:52 29 Apr 19
Asbaloulty fantastic service went today to have NY implant removed doctor was great thank you highly recommend
20:21 23 Apr 19
a very good doctor. very helpful
18:10 03 Apr 19
The doctors here were fantastic. They treated me very quickly in a professional and highly competent manner. I would certainly recommend this clinic. They reassured me and addressed all of my concerns very patiently.
18:19 24 Mar 19
Thank you to the fantastic dr kumar and the team, they put me at ease and treated me with total respect. My treatment was done within an hour. I had previously had nhs treatment which hadn’t worked. I would recommend anyone with stds to contact clarewell.. thank you all who have helped me
10:46 18 Mar 19
I was a student here at Clarewell Clinics and found the services that this clinic provided was fantastic. All members of staff were polite and welcomed me with open arms. They are a highly professional team, building rapport with the patients and ensuring they are at ease. I was given lots of opportunity, experience and information regarding sexual health. I definitely recommend Clarewell Clinics.
17:14 10 Mar 19
I visited Clarewell Clinics in Leicester this morning. The team were very kind and understand of my problem. In an unhurried & respectful they solved my problems, on the same day.I highly recommend this private clinic to those with any sexual health problems.
14:46 10 Feb 19
Excellent service and brilliant facilities. I cannot praise Dr Manoj enough for his efficiency, as well Dr Kunur for his expertise. Both highly capable surgeons. I can truly say it was a job well done and I would recommend to anyone looking for treatment to visit this clinic. Once again thank you so much for everything.
15:00 02 Feb 19
13:36 08 Dec 18
Very professional and high quality of service!
19:32 28 Nov 18
Very professional and friendly. Doctor put me at ease when he seen I was nervous, and was very good at listening to my worries and took the time to reassure me. 100% recommend this clinic, very respectful service.
15:32 25 Nov 18
Very efficient and professional service from staff. Extremely kind and knowledgeable doctor.
19:11 16 Nov 18
Dr Malu provided a caring and informative service, and removed my partners skin seborrheic keratosis , with some excellent results
17:34 12 Nov 18
The best experience I ever had with a doctor. Great clinic, I highly recommend it!
11:39 31 Oct 18
Great service and experience. The staff and the doctor were kind and they will put you on ease. Same day results and the doctor advice help me of better understanding of potential risks for my sex health and brought to my attention that despite HIV there are other STI that we should be aware off. I will highly recommend this clinic.
21:37 15 Oct 18
Dr. Malu really listened to my fears and took his time during our consultation. I never felt rushed and it was one of the best doctor’s appointments I have ever had (I was nervous for the appointment obviously). The premises are humble (as I believe they are fairly new) BUT the service was impeccable..!!! The man working reception was extremely polite and had a calming presence. The nurse was extremely pleasant, helpful and calming as well. The doctor and nurse seemed like a team whose purpose was to help me and I really appreciated that... I felt like everyone genuinely cared about me and I can’t thank them enough... highly recommend.
08:47 15 Oct 18
First time used a private clinic with no stasifactory resolution of my concerns with my usual doctors. It was a massive decision for me as I had never gone private before. I was a bit apprehensive about the how much this may all cost me.Team in this clinic are professionals and truly caring. They explain the things to you every step of the way and only did tests and treatment after seeking my permission. I wanted to have some tests done but they advised against them with an explanation why they are unnecessary.I will recommend this clinic.
18:57 14 Oct 18
I would like to recommend this Clinic to anyone. Had a great customer service, make you feel very comfortable, keep you calm and cleared all my doubts, and also very hygienic and helpful.
21:09 05 Oct 18
First Class service, Dr Malu very professional doctor who made me feel at ease and spent the time to explain and answer my questions, very friendly staff and promt service, would recommend complete sexual health to be a five star service
18:18 05 Oct 18
Attended private sexual health clinic today. Was extremely nervous but was quickly reassured by the doctor. He spent time listening to my concerns and made me feel at ease.Testing was very quick and easy. Results same day.Have already recommended the service to my friends.
12:34 14 Sep 18
Everything was great. The doctor is so kind to people and he is an amazing human being I felt so comfortable and safe .The place is so clean and and private. The tests take only 20 minutes then you can get the result directly. It was the easiest way to book an appointment through the phone so everytime I called the secretary on the reception answered . I really recommend this clinic to everyone in need.
10:45 10 Sep 18
Very short waiting time.Was dealt with in a very professional manner.
18:45 01 Sep 18
Very good service had my moles removed and skin tags first class service I have had them with me for years and did not no were to go and they were all gone in 30 mins and with no pain thanks to the team at complete sexual heath
21:10 25 Aug 18
Place to seek advice from when in doubt. First class care at a very affordable price.
18:49 11 Aug 18
Dr. Malu is such a lovely person, very knowledgable and caring, put me at complete ease and talked me through everything! Would highly recommend this clinic to anyone wanting to be safe about their sexual health
14:52 10 Aug 18
Great service and I was very happy to get my STI tests all done within 20 minutes! Happily surprised at the affordability of the whole thing coming from the NHS!
14:53 25 Jun 18
Professional work from a professional man. Honestly the experience was unlike an NHS experience most of us have had, as from the moment I arrived I was greeted with warmth and was even guided to the premises by the receptionist. I’m happy to say the procedure was a true success, risk free and pain free. Advisable to all who are looking for efficient wart and skin tag treatment, this is the place to come
10:58 03 Jun 18
All the help you will ever need of dr malu! Fantastic service... very kind doctor.. highly recommend if you need help
06:40 18 Feb 18
Lovely little clinic in the heart of Birmingham. Went in for a Hepatitis booster jab when GP/Occupational Health told me to wait for 2 months. All was done so swiftly, I didn’t feel anything even though I am slightly needle-phobic! The doctor there was such a genuinely lovely man. We sat and chatted for a while after it was done so that he could make sure I was okay before I left. Very professional yet still informal.