Testimonials
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I would highly recommend Clarewell Clinic to anybody considering using their service for coil fitting/removal. I was extremely nervous (to the point where I couldn't sleep for weeks) pending the expiration of my old coil and was dreading having the replacement done by the NHS without pain relief. I decided to advocate for myself and pursue an option that provided the peace of mind that I needed. Clarewell was the best decision I made, and was worth every penny. Dr Praveen and Julie both supported me and I felt very validated and cared for. Reception staff were also extremely kind and welcoming, offering hot drinks. The building is modern and inviting. At my appointment, initially I felt scared but Dr Praveen and Julie quickly eased my worries, listened to my concerns and answered all my queries knowledgeably, professionally and with kindness. The procedure itself was a million worlds away from the NHS experience (in a good way!), to the point where I was actually laughing and chatting with Julie and and my partner (who was allowed in the room to sit with with me during the procedure). I felt no pain, and I thought Dr Praveen was only getting started when actually the procedure was over!! I didn't even realise he'd done it! I will be returning when it's time to for a replacement fitting, I will never have this procedure done with the NHS again, Clarewell 100%! Spend the money, avoid enduring barbaric, medieval procedures and experience a modern, comfortable, empowering service as women should in the 21st century! Dr Praveen and Julie are both very talented. Thank you!!!
K H
10:01 11 Apr 24
Had an implant fitting, staff lovely and friendly quick easy service highly recommend
Chloe H.
14:50 03 Apr 24
Writing this on behalf of my girlfriend who visited Monday 19th February, the building is discreet down what appeared to be a quiet road, my partner instructs me she was warmly welcomed by Jodie who offered a drink and went on to have an implant removal completed by Julie.The whole process was very quick and my girlfriend was left feeling at ease despite having a of needles.Many thanks
Tom H.
13:02 23 Feb 24
After getting my coil fitted during my C-section 6 months ago, I’ve been struggling to get the strings cut on it from the NHS. Contacted Clarewell Clinic and got in within the next couple of days! Julie was fantastic and made me feel so at ease, will definitely return in the future! Thank you so much!
Abbie G
08:15 22 Feb 24
Saw the lovely Julie here and she immediately made me feel at ease and showed a genuine interest and care towards the issues I was facing. Couldn’t recommend her more!
Emily B.
12:36 02 Feb 24
After being terrified of having a coil fitted due to lack of support from the NHS, I came to Clarewell. Julie was absolutely amazing at discussing what the procedure was going to be like and spoke to me throughout the procedure too. I can honestly say the pain I felt was over very quickly but also validated too. Bonnie was also a really wonderful help at comforting me and making the environment welcoming. I was shocked by how little to no pain I felt following the procedure, only the slightest twinge if I got up to do something, which has completely settled down. Just want to say thank you so much to this team for empowering me to put myself first. Only recommendation is to add a little more information of what to expect afterwards e.g bodily changes, PH changes etc
Bethany M.
15:48 16 Jan 24
I received a highly professional and prompt service. I had an appointment on Saturday, which was great as it allowed me to skip the queues. Dr. Julie is incredibly experienced and addressed all of my concerns with great expertise. The procedure was performed flawlessly. The reception staff was warm and welcoming.
Mobile S.
17:48 07 Jan 24
I went in to remove my iud with Ms Magdalena. She made me feel extremely comfortable and relaxed. I have nothing but positive things to say about my experience. If you’re feeling nervous about the pain, Magdalena will make it all go away.
Log F.
10:19 24 Dec 23
Highly recommended all team especially Dr.Manoj Malu. Seen and treated at the same time.It was worth the trip and fee.
Wioletta G.
14:22 23 Dec 23
I’ve been at the Clarewell clinic for a deep implant removal.Unfortunately, the first time I attended the ultrasound had a fault, meaning that my appointment had to be rescheduled. The clinic worked very hard to find me an alternative appointment, going above and beyond. The procedure itself went smoothly, the doctor was very skilled and knew exactly what he was doing.Overall a very good experience and I would recommend going if you are unable to wait a long time for an NHS appointment.
Daniela S.
13:21 23 Dec 23
Had my IUD fitted here, Julie was incredible and the whole experience was comfortable, even as someone with anxiety. We laughed the whole way through and I was made to feel at home by both Julie and Jodie. Honestly the best experience I could have hoped for, well worth the money and more.
Tori E.
09:22 12 Dec 23
Amazing service! Julie is super nice and sweet and made me feel very comfortable. Can't recommend enough!
Ivelin D.
20:41 05 Dec 23
Just wanted to say thank you to Magda that was looking after me. After telling her and showing her my problems. Magda looked at it professionally and told me what the issues are. She has told me the options I had and which options I should choose. She will not scam you guys and only wants the best for you. Also after taking the medication and keeping her posted, she will tell you guys what to do next and also what to take next. You guys can always keep in touch with her as she will always give a call back if you have any questions. Honestly I can only recommend you guys and come and visit this clinic.
Ridam K.
12:09 05 Dec 23
Today I had a copper coil removal and replacement. I am so pleased I chose to use Clarewell. As someone who has high anxiety and has had previous bad experiences in this area of healthcare, I can not praise the clinic higher.Dr Praveen and his team made the process feel stress free, it was quick and comfortable and I felt totally re assured throughout. I had options in terms of pain relief - this was all really clear and I felt in very safe hands.Any anxious women worried about this kind of procedure, I thoroughly recommend you consider using the clinic as you will leave feeling that it was a positive experience. Thankyou so much to the team. Michelle
Pegglepopz P.
11:11 26 Nov 23
Came in for implant removal, Julie was so great. Friendly, chatty, my husband was able to come in with me and he praised the experience. We'd never gone for any type of private treatment but as soon as we came out we agreed how good it was and worth the money for Julie alone.
Philippa L.
14:58 22 Nov 23
Came here from a consultation to Magda and Dr Manoj and they made me feel welcome for my STI treatment and all was treated instantly once the diagnosis was evaluated.Best clinic in West Midlands and highly recommend if you want to go through a comforting and enlightening process.Will be visiting again if I get any sexual health concerns.
Joshua W.
16:28 21 Nov 23
Having grown frustrated and bitter following my last encounter with NHS Reproductive Healthcare, I decided to assume 100% personal responsibility for my reproductive healthcare experiences and seek worthy alternatives to NHS reproductive healthcare.I discovered Clarewell Clinics after googling private reproductive healthcare in the UK. And I decided to make enquiries and follow through.I am happy to say that was a great decision for me.I visited Clarewell Clinics in Birmingham Jewellery Quarter, to replace my 5 years NHS-fitted copper coil with a 10 years copper coil.I was seen by Midwife Julie and another team member - from the reception area - I can't recall her name.The clinic ambience was relaxing.Julie was exceptionally knowledgeable and shared several helpful and personalized insights with me.This was remarkable to me because I have been seen previously, by about 3 separate Gynaecologists from the NHS and the information I was provided, about reproductive healthcare and contraception, was mostly general information which I mostly already knew about, from my own personal due diligence research on the internet.Julie is the first Midwife that have attended to my reproductive healthcare and her knowledge and insights about the female reproductive system and birth control options is far superior, in my view.This was very reassuring for me.I believe the service I received was worth every penny I spent.Also, the clinic allowed me to pay after the copper coil fitting procedure was completed.The payment sequence matter was initially a worry for me, because some service providers require that you pay before the service is provided. After which they may not completely respect your wishes, which can get frustrating.Allowing me to pay after the coil fitting procedure eased my worries from the get-go, which is exemplary of exceptional service, in my view.Also, my copper coil fitting experience was surprisingly smooth and painless.I was also provided with multiple options to choose from, for pain relief.The copper coil fitting process was properly explained to me by Julie and her team.I was consulted and checked on through-out the entire procedure to ensure I was at ease and satisfied.This was excellent.After the copper coil fitting, I was provided aftercare information and encouraged to contact the clinic if I have any further questions.Furthermore, the clinic location is only a short 5 minutes’ walk from Birmingham Jewellery Quarter Tram and Train station. And was easy to find, using Google maps - if you don't live in Birmingham and elected to travel in, like I did.Moreover, the service charge for the copper coil fitting was clearly and promptly communicated to me. The price was reasonable and affordable for me.All in all, I had an exceptional and positive experience, and I would recommend Clarewell Clinics in Birmingham for Copper Coil fitting.
Blessing C
19:16 20 Nov 23
I filled a tube for Phil, Phil filled the consultation with kindness. Excellent service.
Dan B
15:05 17 Nov 23
Came for my copper coil removal today and I was terrified. Julie made me feel at ease straight away and the process was really straightforward I won't hesitate to come to her again in the future! Thank you so much.
Leanne H.
07:29 22 Oct 23
The 2 ladies who were working when i came in today were brilliant- They made me feel so at ease right away!
rosie
15:51 05 Oct 23
Julie fitted my copper IUD coil yesterday. I can honestly say she did everything to put me at ease - especially as I was so nervous to have the procedure done. Julie answered all of my queries and explained the whole process prior to having it fitted. If anyone is worried about getting an IUD, please go here - I cannot recommend Julie enough.The receptionist (cannot remember her name - so sorry) was amazing, and held my hand through the procedure. They were both so kind and put my mind at ease. Worth every penny.
Alex S.
11:27 05 Oct 23
Having a Mirena coil fitted was the worst pain I’ve ever experienced, followed by four months of cramping, bleeding and increasing brain fog. I’m so grateful I found Julie; she instantly put me at ease and made having it removed an absolute breeze.
Caroline W.
14:02 26 Sep 23
I had my implant taken out by Julie and she was so amazing bless her! She made me feel comfortable and was ever so friendly and was very professional I really recommend anyone to go to clarewell! One of the best private clinics!
Famidah A.
16:36 12 Sep 23
Visited yesterday and was really happy with how comfortable I felt with Julie and the receptionist. Very warm and professional manners. I didn't have my coil removed as planned, but the way Julie explained why I didn't have to at this time showed that they take your needs/wants/plans into consideration when advising you. Would definitely recommend Clarewell Clinics.
Ifeoma
17:05 05 Sep 23
Money well spent for peace of mind. Dr Praveen Jayadeva, Shannon and Olivia have been very support and done a great job. Dr Praveen Jayadeva was very patient and tried every method to sort out my complicated case. Shannon was holding my hands giving me enough comfort and courage, also gave me a cuddle after my procedure was successfully completed. Olivia is the most cheerful receptionist and wished me good luck. I would give 10 stars if Google allows. Can't thank them more. Thanks so much everyone xo
Rita L.
18:24 02 Sep 23
Amazing! Julie listened well to my problems and clearly explained how my symptoms can be managed. The best thing was that she said you can contact me anytime through email and I did not hesitate. I got quite quick reply. I am so happy 😍😍😍
Marija N.
20:13 22 Aug 23
Absolutely fantastic service,After having an absolute horror show of an experience with an NHS clinic in Nottingham removing my implant, I was convinced that this is how it was supposed to be, however, just entering the cute little clinic puts you at ease, they offer you tea and coffee and you sit down and have a chat before anything is done, Julie had made me feel so comfortable and made the whole experience enjoyable! She was really informative and made every step simple and easy for me.Cannot recommend Enough, well worth my money and I will be using this company all future enquiries!
Pippa F.
18:37 18 Aug 23
Amazing staff made me feel very comfortable and had me checked out and had results in 2 hours. Thank you to Dr Malu for giving me advice during consultation and putting my mind at rest.
Raven W.
19:40 15 Aug 23
If you're thinking about getting the coil, get it ASAP.I went to Clarewell to get the non-hormonal coil fitted. I was quite nervous before going, only heard scary possibly painful things about having the coil fitted but as the only contraception without hormonal interference I felt I had no choice. Can't put into words how honestly amazing Julie is! Completely put me at ease, even having my crying 3 month old with me.. we all held him and next minute it was done. Felt absolutely nothing!Thank you Julie & Bonnie.. what a surprisingly pleasant experience 😂 would highly recommend Clarewell
Olivia F.
21:28 16 Jun 23
I have had a long history of undiagnosed female problems and have never had a good experience with NHS examinations. I was fitted with the coil during surgery so was under general anaesthetic but after an extremely difficult and upsetting first smear test my GP told me that I would not be able to withstand the coil removal and referred me to hospital. Unfortunately i was placed on an 11-month waiting list and with my coil now expired I simply couldn't wait that long for help. So we decided to go private and looked around, and I'm so glad we went with Clarewell Clinics.I was allocated to Magda who was so welcoming and approachable, she let me pour my heart and frustrations out to her before we even attempted to start the procedure. She offered me gas and air to help and waited until I was ready. Honestly, that was the first positive experience I have ever had! Magda is an absolute saint and made me feel so at ease. I felt no pain whatsoever.If you've had a traumatic experience or struggle with examinations like me, please don't hesitate to book in. It's been worth every penny.
Rachel T.
15:33 03 Jun 23
Visited the Quorn clinic and Julie removed my implant. After months of waiting for an NHS appointment I was able to be seen next day here. It was quick and painless, and despite my toddler screaming the ENTIRE appointment we were made to feel welcome. 5/5
Jessica C.
11:15 21 Apr 23
If you’re concerned about having an IUD fitted, please don’t be - book in here! Having had a very traumatic experience with the last one, I apprehensively booked in the hope that a private fitting would be better. I needn’t have worried.. I highly recommend Julie & Jodie at Clarewell. They made me feel very comfortable, no rushing, walked me through every step before & during the procedure. Julie is amazing; an expert in her field and her passion for her work is obvious. She was so lovely and made sure there was no pain. I was genuinely put at ease - Thank you so much ladies.
Jaimie F.
07:09 11 Apr 23
Had an absolutely amazing experience here for my copper IUD fitting. Julie and Shannon are so great. Julie is extremely knowledgable, experienced, personable, willing to talk through absolutely any questions and really puts you at ease. The fitting process was only uncomfortable briefly - so much better than I imagined. I felt really comfortable throughout and would recommend Clarewell to anyone!
Rachie
12:52 16 Mar 23
Julie made me feel really calm and she was an expert! Would definitely recommend for coil removals - so quick and easy! Thank you.
Emily C
17:49 11 Mar 23
10/10 would recommend to anyone,Dr Malu was amazing. Made you feel comfortable and at easy answered all my questions and was overall great !
Tsteede
02:04 08 Feb 23
I visited the clinic to get my contraceptive implant removed. I rang up on a Saturday and they saw me an hour later. I am so glad I booked an appointment here, Julie is wonderful. She is so warm and kind and that instantly put me at ease. She answered all the questions I had, and not once did I feel rushed or that I was asking too many questions. 110% recommend!
Louise
09:16 10 Jan 23
I recently booked an appointment with Clarewell Clinics for a copper IUD fitting, and it was the best decision! Both Julie and Bonnie were amazing and made me feel so relaxed. The procedure was quick and painless, I would definitely use this clinic again in the future!
Molly B.
20:56 07 Dec 22
Went in for a quick check up, was very pleased with how polite, friendly and efficient the experience was. Would recommend.
Usama M.
12:02 22 Nov 22
A highly professional service with rapid results. Julie, the nurse, is a hugely reassuring person and a total expert, she's a star!
Hasan (.
15:31 21 Nov 22
“Discussed some complicated problems and he did an excellent effort to find time and exlain in a really detailed and professional manner. Great work doctor. Thank you.”
Rimple S.
11:42 17 Nov 22
I chose to go to the clinic in Quorn to have my contraceptive implant removed. Julie and the team were welcoming, helpful and professional. I wouldn’t hesitate to recommend this clinic.
Emily F
08:18 21 Sep 22
For the past 4 months now I have had the worst time booking in through the NHS to get a copper IUD fitting. My first appointment was cancelled on short notice with no reason and it then became increasingly impossible to get In touch with them (my local clinic only allowing you to phone on Mondays… first come first serve with the longest queues on the phone and the final straw was putting me at the back of the queue after getting through)All this lead me to the understanding that the appointment would most likely be rushed and would have no care taken at all, I couldn’t risk my well-being as no one should and come out with an experience I would never want to voice.I took the leap and found the most local private clinic and Clarewell saved the day! The appointment was very hopeful, all my concerns and thoughts were answered and met with understanding, any worries or embarrassment was put to rest before I could think them. Julie lead the procedure with great care and reassurance and that anything I felt was valid, who also had amazing knowledge, and an assistant too who made me feel very welcomed and confident in my choice as well. The atmosphere the entire time was extremely pleasant, bubbly and shared plenty of laughs. I learned a lot of valuable information during my time there in their care and not once did I feel the need to rush me or my body into anything, everything was immaculate.I would 10/10 and 100% recommend this place to anyone, you will be taken care of here I can guarantee. Thank you for everything at my appointment, feeling better than ever! <3
Beth S.
22:35 06 Sep 22
After suffering with problems with my implant I wanted it removed I got put a 5 month waiting list and I honestly couldn’t handle it anymore didn’t fit my body, So I called up clarewell clinic about my problem they were so understanding and got me booked in for the next day I couldn’t have asked for better service I feel so much better in myself not been stuck on a waiting list when I was in urgent need of getting it out. The staff were lovely and Dr Manoj Malu was lovely really understood my problem and my fear of needle and honestly made me feel so much comfortable with my fear it was finished in a couple of minutes 😀 100% worth every penny better service then public ones and instead of being on a long waiting list. Recommend 💕
Katie D.
16:27 03 Sep 22
Very helpful and kind staff. Was a plesant experience!
Danutsa G.
13:02 01 Sep 22
Very friendly staff, Aaron Williams removed my implant. I felt so anxious, but he made me feel so at ease, he was gentle & I had such a positive experience. Thank you very much 😊
Naomi P.
15:50 30 Aug 22
Never thought I’d be molluscum free and thought it would take years as the nhs was no help however Clare we’ll have been a amazing throughout the journey and after just one treatment after 10 weeks of healing I’m finally molluscum free 👋 best of the best so friendly and make you so welcome
Connee Elizabeth C.
07:31 14 Aug 22
I had a hyfrecation procedure on a bump on my foot done by Julie. Julie was so friendly & bubbly and put me straight at ease! She made sure I was not in discomfort and the session wasn't rushed. I'd highly recommend a consultation & treatment with her. The clinic is a lovely and welcoming environment too. 5*
Bonnie
15:37 29 Jul 22
Got my implant removed, the receptionist was so welcoming and bubbly. Dr. Manjo was so good with the procudure I had felt zero pain. Gave me an appointment on the same day and I recommended this place!
Sahiba I.
22:08 29 Jun 22
Outstanding Dr , l have a huge respect for Dr Malu a true expert in his field, everything was first class.. Thank you again ...
Chris van E.
20:22 29 Jun 22
Julie fitted my contraceptive implant. Julie was amazing and she did a great job. There was no pain. Quick and easy. All the staff were kind and friendly.
Salma h
18:04 27 Jun 22
I went to Julie for a coil fitting today. I wasn't sure what type I wanted and I'd had a very bad experience about 15 years ago with a copper coil.Julie was so kind and understanding, she took the time to explain the different types of coil, was very knowledgeable about the advantages and disadvantages of each and even explained what she thought might have happened to make my last experience so bad.The actual fitting was...Well...wow. it was almost painless. I was so surprised that I honestly didn't have the words to express my gratitude.I will be going back for my replacement and would recommend the service to anyone who is considering having a coil fitted.As an aside, I was also even offered an appointment the day that I enquired, which was also fantastic for me because I didn't have any time to worry or become anxious!
Catherine J.
17:00 14 Jun 22
After researching and reading loads of reviews of clinics. I decided on Clarewel Clinics for my coil removal. I had previously had an awfully traumatic removal experience NHS and to say I was nervous about the removal procedure is an understatement.The receptionist was extremely friendly and pleasant on arrival. I met Julie for the removal who I have to say is AMAZING, she is warm, caring, understanding, calm and patient. Julie explained everything in detail about the removal procedure and took time to listen to my fears. She was extremely reassuring and very understanding. Julie's caring compassionate manner made the whole process so easy. I felt no pain at all during removal, I was so shocked as my prior removal on the NHS had been horrific. I felt quite overwhelmed with relief afterwards and was given a lovely hug from Julie. Although Julie is extremely professional she is so reassuring, approachable and caring which makes the whole process seem less clinical. I 100% recommended Clarewell Clinic and it has to be said JULIE IS THE COIL QUEEN!!!!A huge thank you.
China B.
17:11 13 Jun 22
Julie and Jodie are a dream team! Both such lovely ladies and instantly made me feel relaxed and comfortable. Julie took the time to explain and talk me through the coil fitting, and never made me feel rushed or in a hurry. Couldn’t recommend the clinic enough. Thanks ladies!
Caitlyn M.
11:25 05 Jun 22
Don’t let embarrassment get in the way of being checked. Great place to go staff are lovely and the support was exceptional. Results were in really quickly .
Chris M.
21:02 23 May 22
Julie is an angel on earth.Very warm welcome,kind,caring ,gentle and informative.I was so nervous coming to the appointment but the coil fitting was so quick and painless.Outstanding serviceWould highly recommended.Oh and you will get a free hug too 😉
Ngo H.
19:29 09 May 22
Kind and comforting doctors as well as the employees. Especially Dr. Malu, great service! Thank you.
Ghost R.
15:24 17 Apr 22
Well Julie is a mircal worker! Today I had my copper coil removed and a hormone coil fitted. The first experience of having a coil was an awful one for me and I was terrified of having it changed. Julie made me feel completely relaxed and talked me through the whole process and everything went at the speed I was comfortable with. I couldn't recommend her enough! The whole experience has changed the way I feel about having a coil fitted and would tell anyone to go see Julie if they want any form of contraception fitted. Julie I can't thank you enough xx
Katie-Jennifer P.
14:36 14 Apr 22
I visited Clarewell for my 2nd implant removal and refit. The staff are always friendly and answer emails quickly. Mr Phillip Black did everything perfectly today. He explained the procedure thoroughly and carried out the treatment professionally - with no pain!Thank you again 🙂
J M
13:00 10 Apr 22
I visit the Birmingham Clinc ! They deserve 6 🌟
Andrei G.
18:52 02 Apr 22
I called the London Clinic and got a same day appointment.Excellent Service.Very professional and polite front line staff.Dr Malu was very understanding and a good listener, very professional and put my mind at ease.Dr Malu is very friendly and approachable. I was not rushed throughout my appointment.I highly recommend Clarewell Clinics
David B
12:40 05 Mar 22
JAKE B.
13:21 18 Feb 22
I came to the clinic with my partner as she was nervous and having a copper coil fitted. Neither of us really knew what to expect.From the start the staff were brilliant and really welcoming and put her at ease. She had Julie perform the procedure, who was absolutely amazing. Extremely suprised how good the service was. Even the price for what she got was brilliant. Couldn't have asked for more and I would recommend to anyone.
Jay W.
10:32 09 Feb 22
Fantastic service such bubbly and lovely people. My girlfriend had her implant out and they were great gave us lot's of advice and made her feel comfortable throughout.
william B.
19:41 08 Feb 22
I visited the London clinic. The premises is very clean and pleasant. The office manager is a lovely young lady that welcomes you.My son was seen by Dr Manoj K Malu. He was very pleasant, considerate and offered a spectrum of solutions. The procedure was safe and fast and the end results were perfect. I would howl heartedly recommend the clinic. They freed my son of a problem that weighed down on him for years. I am very grateful. Thank you!
Tamar G.
20:36 18 Jan 22
Had a contraceptive implant removal/ refitted here at this practice today.Very professional service with wonderful staff. Highly recommended.
Jamie Louise T.
16:42 06 Dec 21
Lovely clinic, absolutely amazing service. Both Jodie & Julie are lovely ladies giving a warm welcome and making me feel instantly at ease!After spending the day thinking the worse and how painful it was going to be to get my implant taken out, it was absolutely PAINLESS. I felt nothing at all! It was all over and done with super quickly.Excellent experience & would definitely recommend Clarewell, especially to anyone who gets nervous!Thankyou ladies 🙂
Harriette
16:26 25 Nov 21
Had my coil fitted today with the lovely Julie, the actual fitting wasn't bad at all and I was put instantly at ease. Julie really took the time to answer any questions I had and to reassure me. Want to thank everyone at the clinic for such a positive experience, I would highly recommend!
Becky M.
13:21 19 Nov 21
Very helpful and friendly staff. Made me feel extremely comfortable and procedure was very simple. Highly recommended.
Gains Q.
14:29 16 Nov 21
Absolutely amazing clinic!Both Jodie and Julie are such lovely ladies, going above and beyond to give you not only the best healthcare but to give you that home comfort too.From someone who dreads the worse when having the implant removed and refitted, Julie couldn’t make me feel more comfortable. Over and done with in a blast, no pain felt at all - just the bubbly chit chat you can always expect with Julie putting you at ease. I will never go to anyone else.Such a relaxing relaxing environment from the moment you step into Clarewell clinic.Will forever recommend Clarewell clinic - not only for the outstanding service but for the lovely ladies!
Georgia E.
14:16 11 Nov 21
Amazing service by Julie! Julie made me completely relaxed for my coil fitting appointment. Very informative and extremely gentle. Would definitely recommend!
J P.
08:03 10 Nov 21
I felt really compelled to write this review. I made this appointment after my GP was unable to fit a coil for me. This procedure, which I had previously done years ago had still left it’s mark and to say I was nervous was an understatement. However the second after meeting Julie Milsom my worries vanished. Julie is amazing, truly special. She talked me through everything she was doing and it was all over before I knew it. I can honestly say I have never felt more comfortable being so vulnerable. Being able to laugh and chatter through a coil fitting is an art form in itself. Bravo Julie. Also a shout out to Katie whose twinkling eyes kept smiling at me as she calmed me down so thank you both for your kindness.
Freda M.
18:48 08 Nov 21
Went for a Klyeena coil check up after having a few concerns. My own GP was not giving me an appointment, so decided to go to Clarewell Clinics after reading all the great reviews. Excellent service, both Jodie and Julie are very friendly. Julie gave me all the info I needed and helped me feel more reassured. Thanks!
Joanne M
14:47 05 Nov 21
Great friendly service and a very professional approach 🙂
Andrzej K.
16:14 02 Nov 21
Had a copper coil fitted here today & I was so impressed with the service. The procedure was explained to me as well as options about which coil to use, and the whole process was really relaxed and friendly. Really professional, I would thoroughly recommend this clinic to others.
Pyro A.
16:03 12 Oct 21
Julie and Jodi are both super kind and nice. My wife was very panic before she went fot the coil removal. Julie calmed her down with nice clear instruction and helped extra miles. A very pleasant experince. Thank you Julie and Jodi.
Ding Ding L.
20:54 30 Sep 21
A very pleasant experience. Very professional staff. Everything was explained, all my fears vanished. Treated me extra nicely. Can highly recommend this place.
eshio F.
14:23 01 Sep 21
Jodie and Julie are amazing, I was 30 mins late for my appointment(I thought it was at the wrong time) and it was no problem, they made no fuss and got me straight in, lovely ladies as well, made me feel at ease and it was quick and painless. Really recommend going, car park space and they offer sweets!!
Shauna M.
14:55 06 Jul 21
Went to have a coil fitted for the firsttime, Julie and Jodie made the whole experience verty comfortable and made sure I was okay the whole time! Very efficient and quick service (was seen within 2 weeks of enquiring). Lovely, chatty and brilliant service. Would definitely go back.
Lauren F.
14:20 22 May 21
Booked in to the quorn clinic for a coil removal and Julie was quite honestly the friendliest, nicest person I think I’ve ever met. She put me at ease immediately and was chatty all the way through, let’s face it the silences when having a procedure down there can be really awkward! But none of that with Julie, with the whole procedure being done within a couple of minutes. 5 star service. Highly recommend this lady
Charlotte Y.
07:30 14 Apr 21
Myself and my daughter had to visit Clarewell Clinics due to our GP refusing to do routine appointments any more. What can I say but what a fantastic organisation. From the reception staff to the clinical staff, everyone is very friendly, welcoming and professional. Julie is amazing. The tablets our GP put my daughter on Julie realised were incorrect for her condition and she amended the dosage. Since then my daughter has been free of pain and other symptoms. It has been life changing for her as she was at the point where she could not walk at times and now the terrible pain in her legs has gone. For myself Julie has helped me recognise the correct medication I should be on for my age. She is extremely kind, patient and her clinical knowledge is unrivalled. We feel very blessed to have found Julie and wouldn't return to the GPs now for specific queries purely because we trust Julie above anyone else.
poppyfairy
11:45 27 Feb 21
I went in to have my implant removed, got booked in very quickly - my appointment was within the next 3 days (unlike NHS telling you to wait months for this type of service). Julie is very friendly and knowledgeable person, I definitely felt reassured and at ease when talking with her about my concerns. Overall had a very nice time with nurse Julie, she's very chatty, warm and professional all at the same time! It will definitely make your visit more relaxed. Would highly recommend Clarewell Clinics!
Olga P.
10:09 26 Feb 21
I visited the clinic to have my regular smear test. The clinic is located in beautiful surroundings, with plenty of car parking. The staff were extremely welcoming and friendly whilst remaining professional and I immediately felt at ease. I would highly recommend Clarewell's to others and will definitely return myself.
nannette K.
11:41 22 Feb 21
Julies the best!
ben W.
18:20 11 Feb 21
Excellent service! I was made to feel extremely comfortable. Highly recommend.Thank you!
gemma B.
09:43 06 Feb 21
Can't recommend the clinic highly enough. I wanted my coil out to try for my first baby but with the current lockdown, my GP wasn't able to offer me an appointment. I called Clarewell on the Monday and they could get me in the very next day (I actually ended up choosing a Thursday appointment because of prior commitments).Everything was really Covid-friendly - I parked up and the receptionist came to my car to let me know when they were ready for me. Masks were worn by everyone at all times.My appointment was with Julie Milsom and she was excellent. So friendly and chatty, and really efficient. I was in and out within ten minutes.The price was fair, I thought, at £150.00 for the appointment.The only negative I would say is that the clinic is not clearly signposted; I wasn't sure I was in the right place when I parked up, despite getting a text message telling me where to park. I thought I'd pulled up at someone's house! However, I called the clinic to query this when I arrived. and the receptionist came out to give me a wave to let me know I was in the right place.
Caroline B.
14:30 15 Jan 21
It was my first time at Clarewell Clinics and I can’t rate it highly enough! The man who greeted myself on reception was so friendly and Julie was lovely too, instantly putting me at ease. My implant removal was painless and wasn’t rushed, Julie had plenty of time for a good chat!Very COVID secure, waited in the car and collected when clinic was empty. Masks worn by all staff.
Abbie H.
20:58 09 Jan 21
Went to have my implant removed by Julie Milsom, she was so lovely and I felt completely at ease and she was so lovely to talk to you, would highly recommend, thank you clarewell clinics
Nikki T.
15:10 01 Dec 20
Excellent service! J. Milsom was lovely and made me feel very relaxed, would 100% recommend.
Ella P.
18:09 26 Nov 20
My visit at Clarewell Clinic One Ash was a great one. Julie Milsom who I had seen there is a life saver!I had a horrendous experience somewhere else, prior to going to Julie at One Ash, to remove an implant. I was left with more than half the implant left in my arm after a poor attempt to remove it all. I reached out to Julie who was immediately appalled with the service that I had received and was quick to book me in to have it all taken out. The service was handled very professionally and I was made to feel at ease throughout the whole process. I highly recommend them.
Victoria W.
19:00 08 Nov 20
Visted to have implant remove. Julie was amazing, reassured my daughter as was very nervous..Julie talk everything through making us feel very comfortable, very professional .Would highly recommend Clarewell clinic ....
Gayns L.
16:36 14 Feb 20
Mario
20:12 13 Feb 20
I can’t speak highly enough of Julie, the warmth in her approach puts your mind at ease immediately. An extremely professional and effective clinic, would highly recommend it.
Mark
10:18 08 Feb 20
I wish there were more places like this! No need to wait weeks for an appointment (unlike NHS sexual health clinics). Julie was wonderful.
Purday S
18:32 24 Jan 20
Very helpful from Julie. Delivery all the test for me and decrease my worrying. Song
Song M.
23:57 10 Dec 19
Julie was lovely, very professional and down to earth, she puts you at ease straight away!She was great with my strange needle request as I’m not great with them!I think she went above and beyond to what my expectations were.Will definitely return for routine check ups.
Kiejoh
19:16 19 Nov 19
Got my implant fitted here and it was such a nice experience. I’m afraid of blood but Julie put me to ease and she was very kind and helpful. Would recommend to anyone
laura D.
18:30 14 Nov 19
fast , friendly and efficient what more can you ask for.Very satisfied.
Richard W.
16:30 27 Oct 19
We found the staff very friendly and professional.They explained what to expect during the procedure and after and I felt confident and relaxed at all times.Thankyou x
Janette W.
16:22 27 Oct 19
I had a wonderful experience going to see Julie and Karen, they were very professional but also very friendly. They immediately put me at ease and talked me through everything they were doing. I would highly recommend them.
Clare D.
14:00 02 Oct 19
I absolutely cannot recommend Clarewell Clinics enough. This Tuesday just gone, I attended clinic for some concerns I had and saw Julie. Other reviews that I had read previously had all praised Julie, and after spending an hour with her on Tuesday afternoon, I was and still am overwhelmed with gratitude that I had been booked with her. Julie made my very worrying situation much easier than I could have ever imagined. She gave me every bit of information I needed, answered every question I had (even if I'd asked it already) with patience, kindness, and honesty, and she treated me with a wonderful amount of respect. I shall always be grateful to her for making my burden a lot lighter to carry. Thank you so much Julie, thank you so much Clarewell Clinics.
Jett R.
13:16 22 Aug 19
B (Male)
STI Clinic, Leicester
Julie is such a warming person who I felt totally comfortable to speak to about my concerns. She was very professional and listened to me which I found most comforting. Thanks Julie
L (Female)
HPV-Warts Clinic, Leicester
I was very nervous initially but quickly found I had no need to be. The clinic is beautiful and calming and I was offered coffee on arrival. I was seen promptly and really put at ease by the clinicians who took the time to listen and give me the best advice for my treatment. I couldn’t be any happier with the result and would highly recommend this clinic. Huge thank you for the help and support.
E, T (Male)
Men’s Health Clinic, Leicester
I attended the clinic for a test, understandably nervous, but Julie greeted me with a warm smile and instantly made me feel comfortable. She calmly and professionally explained the procedure, making sure I understood everything, and answered my questions without any hurry. When she didn’t know the answer, she messaged Dr. Malu for advice, which is refreshing, as opposed to some practitioners who spin an off-the-cuff answer just to move on. When I need anything further, I shall certainly be returning to this clinic. Thank you Julie!
A, A (Male)
STD/HIV Care, Leicester
Service was good and Julie made me feel comfortable from the first moment. Excellent serviceAnonymous Male
STD/HIV Care, Birmingham
Extremely professional and a well run service. Not just your typical health care provider, they actually care and consider the people they see and go out of there way too make sure they can help you as much as they possibly can. Friendly, private and respectful couldn’t ask for anything more. 10/10 I would recommend these services for any sexual health concern. Thank you again to the team for putting my health and mind at rest.Anonymous Male
STI/HIV Care, Birmingham
I had the pleasure of visiting both sites; Leicester & Birmingham. I was nervous at both visits, the second in particular. The professionals at both clinics are a credit to the company and made me feel calm and collected.
The first visit in Leicester was for a rapid chlamydia test which turned out to be positive. Julie reassured me that treatment was straight forward and I was offered the treatment there and then.
My second treatment was in Birmingham where I was consulted by the most professional and friendly healthcare professional I have ever met – this test was for a post 10 HIV test. After a very reassuring consultation and a great turn of perception I walked away feeling reassured. 2 hours after this test I received the results for both the HIV and the lab Chlamydia – both of which were negative. It turns out I had a false positive at the Leicester clinic which was explained to me at the time as the tests are not 100% accurate.
Overall, in the future, I will only use Clarewell as my provider for these tests. I also want to express my thanks and gratitude to Dr Manoj Malu – thank you!.
Anonymous Female
STD/HIV Care, Birmingham
Easy appointment, same day appointment, replying immediately so generous doctor helpful and understanding and caring, easy location. And quick results.Anonymous Female
STD/HIV Care, Birmingham
Was unsure what to expect but pleasantly surprised. Professional and helpful staff wo all, from reception to Dr put me at ease despite my worries. I would definitely recommend this practice for any of your sexual health issues. Thank you Dr.MaluAnonymous Male
STD/HIV Care, Birmingham
Most people will be anxious when visiting this clinic for whatever reason, but the kindest and warmest welcome awaits. Non judgemental, understanding and caring advice, effective painless tests, and prompt results make this as non stressful as is possible to be. Safe, private and confidential, can only highly recommend.Anonymous Male
STD/HIV Care, Birmingham
I didn’t expect the test for chlamydia and gonorrhoea to only take 20 minutes! Coming from the NHS the services were surprisingly affordable!!Anonymous Female
STD/HIV Care, Birmingham
My experience with the Complete Sexual Health service was excellent from start to finish. Dr Malu is a wonderful doctor who really cares about his patients. I received great treatment with effective results, and will definitively be recommending this service.Y, M (Male)
STD/HIV Care, Birmingham
I visited the clinic and was greeted with professional and informative care provided by Dr Malu. Dr Malu and his colleagues made me feel at ease and reassured my concerns. Should you need advice and assistance with regards to your sexual health, I highly recommend Dr Malu and his team.J, D (Male)
STD/HIV Care, Birmingham
A truly excellent clinic. Professional, informative care and advice provided by the wonderful Dr Malu and his experienced team. Whatever your concern, Dr Malu and his colleagues will make you feel at ease and deliver a level of personal and human service you will not find elsewhere. Should you need advice and assistance as regards your sexual health, do not delay, pick up the phone to Dr Malu and his team and they will very much look after you. Highly recommended.Anonymous Male
STD/HIV Care, Birmingham
Excellent service and very professional, immediate resolution of symptoms. Dr Manoj Malu was a fantastic Consultant Physician extremely polite and has completely changed my life thank you.S, R (Male)
STD/HIV Care, Birmingham
I would highly recommend this health practice. They respected my privacy and made me feel at home. I was very worried about what was going on with me. Dr in the clinic could make the diagnosis correctly after examining me and start me on the correct antibiotics straightaway.S, W (Female)
Genital Warts Removal, Leicester
If I could give 10/5 I would! Dr Malu is a fantastic doctor who’s expertise is second to none, he cares so much about his patients both with their medical issues and about their mental wellbeing. Unfortunately my warts are made more challenging due to an autoimmune condition and treatment offered on the NHS wasn’t working for me, which did get me down and very upset, wondering if this would EVER go away. But Dr Malu is so reassuring, caring and professional and I know we will beat this, together. I want to thank Dr Malu for helping me and not making me feel so alone with nowhere to turn, which was exactly where I was before I found him! THANK YOU SO MUCH DR MALU!Y, K (Female)
Genital Wart Removal, Birmingham
I have had to visit the clinic a few tomes so make sure the warts have gone as Dr M Malu likes not to over treat an area on one occasion. So Dr M Malu has made me feel at ease every time I have visited the clinic, he is none judgmental which is also lovely. He treated me with respect and informed me what was happening at all times. Thank you so much Dr MaluL, M (Female)
Genital Wart Removal, Birmingham
From start to finish the staff and service provided was 5 star. From the very initial phone call the staff were super polite, discreet, efficient and professional. Highly recommend Complete Sexual Health. Cannot thank the whole team enough for making my visit as comfortable and relaxed as possible.M, H (Male)
STD/HIV Care, Birmingham
very friendly felt comfortable excellent service highly recommendAnonymous Male
STD/HIV Care, Leicester
Excellent caring service. Diagnosis made within 20 minutes and treatment started. The whole process is private and confidential and the staff caring and non-judgmental. Would highly recommend.S, R (Female)
STD/HIV Care, Birmingham
What a great experience! Found the clinic last minute but thankfully managed to get an appointment on the same day by the lovely guy at reception! Was feeling really anxious and nervous about being tested for an STI but honestly the way Doctor M did his job was fantastic! Made me feel really welcomed and comfortable before, during and after the appointment. The procedure was not awkward at all! It’s not always comfortable being around a male doctor in such situations but he was just so professional and so understanding. Really made me feel at ease. He’s advice on the tests I should have etc was so genuine. You can really tell he is not there to make money off you- he genuinely cares for his clients!! I was being tested for Chalmydia/Gonorrhoea and opted for the 95 mins test results (£130), although I intended on having the £80 test for both STI’s whereby you get the results in 20 mins, however, after having a chat with Doctor M I decided to change the plan- I don’t regret it one bit! I’ve been to NHS clinics which are not as warm and welcoming as this clinic or as accurate in their results! So the clinica is highly recommended by me!! Doctor M even gave me a lovely cream pastry to take home because I told him I hadn’t ate since the day before due to stress! By far the best doctors experience I have had!Anonymous Female
STD/HIV Care, Leicester
I visited the Leicester clinic today and saw Julie, she made me feel so comftable and at ease. She helped me out with the best options for me. She carried out the treatments and was so friendly and helpful during the whole time I was there. She was calming and reassuring. I would definitely recommend this clinic to anyone. Brilliant service. Thankyou so much.L, A (Male)
Genital Wart Removal, Birmingham
I am so pleased I found this clinic, I was seen quickly, this feels more like elite private health care, so professional, very discreet and super professional, my treatment was so much quicker and cheaper than my local private hospital and naturally a quicker route than the NHS …. ‘Clarewell Clinics’ is safely stored in my phone and now an essential part of my health and well being, thank you 🙂M, R (Female)
Genital Wart Removal, Leicester
Fabulous service. Appointment offered rapidly and at a time which really worked for me. Confidential and reassuring approach from all staff, with everyone having a genuine interest in my treatment and wellbeing. I’d absolutely recommend this clinic for a measured and professional approach to supporting and treating individuals with their sexual health. Easy to find and park, comfortable, spotless surroundings. Highly recommended.S, C (Female)
STD/HIV Care, Leicester
After being really nervous about going, I was greeted with such kindness and put at ease straight the way. I was given the treatment I needed with no issues and it has really taken a weight off of my shoulders. Cant recommend enough.Anonymous Female
STD/HIV Care, Leicester
I recently went to the Leicester clinic and saw Julie Milsom. I was anxious and worried and not feeling well but I was made to feel immediately comfortable and the setting is very discreet. Julie is such an approachable, warm and welcoming person and made me feel instantly relaxed and I felt like I could talk openly to her. She really listened to everything I said and was so understanding and patient. After my results, during the follow up appointment, she took the time to explain everything to me and reassured me. I was feeling anxious and concerned about my Diagnosis but she really helped me to understand it and made me feel like I could move forward from it. I would highly recommend her and the Clarewell Clinic services. I think it is worth every penny!K, W (Male)
Genital Wart Removal, Leicester
I was concerned and embarrassed about my situation. I attended the Clinic on a Sunday and found Dr Vinod Kumar very approachable, extremely knowledgeable and highly competent. The experience has left me in such high regard for Dr Kumar – thank you. My concerns were fully dealt with on the day, in a discrete, confidential and humanistic way. I also wish to thank Dr Kumar’s Medical Assistant Diane who was equally very professional.P, B (Female)
Genital Wart Removal, Birmingham
I was so nervous – I had cryotherapy time after time and my conditioned worsened every time – I have recently used Clarewell clinics as it was affecting my confidence and relationship. I came in and was seen straight away and so professionally. No pain. The problem was literally solved in an instance. Free aftercare too. Can’t recommend highly enough!
T (Female)
Family Planning, Birmingham
Very Impressed with the excellent service at Clarewell Birmingham. It was very clean and welcoming, as well as value for money. Dr Malu was so kind, thorough and friendly, really put us at ease, never had such a pain free blood test 🙂
Would recommend this clinic and staff to everyone!