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Privacy Policy

Clarewell Clinics is committed to protecting the privacy of our website users and patients.

Clarewell Clinics is part of Mulchand UK Ltd. This privacy policy explains how we use, store and collect data we collect about you when you visit our website https://www.clarewellclinics.co.uk.

Please read the privacy policy carefully.

What data do we collect?

Our company collects the following data when you use our website:

  • Name
  • Gender
  • Contact information such as e-mail address or mobile/telephone number
  • Demographic information such as postcode, preferences & interests
  • IP addresses
  • Web browser type and version (automatically collected)
  • Operating system (automatically collected)
  • a list of URLs starting with a referring site, your activity on this website, and the site you exit to (automatically collected); in each case, in accordance with our privacy policy.

How do we collect your data?

We collect data in the following ways: 

  • Data that is given by you; and
    • when you contact us through our online contact form, e-mail, phone
    • when you use our services,
  • Data that is collected automatically
    • This helps us make improvements to our layout and website navigation (i.e. to improve use experience). This includes the date, time, IP address and the length of how you use our website as well as how you use it
    • Data collected via cookies is in line with the cookie setting in your browser. For more information about cookies and how we use them, please visit our dedicated ‘cookies’ section below.

How will we use your data?

We will use your data in the following ways:

  • To keep an internal record
  • To improve our services

We will not share your data with any other company.

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Our Company securely stores your data in secure servers which requires two-factor authentification to access.

Our Company will keep your personal data for two years. Once this time period has expired, we will delete your data by help of a security expert.

What are your data protection rights?

Clarewell Clinics would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Mulchand UK Ltd for copies of your personal data. We may charge you a small fee (£25.00) for this service.

The right to rectification – You have the right to request that Mulchand UK Ltd correct any information you believe is inaccurate. You also have the right to request Mulchand UK Ltd to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Mulchand UK Ltd erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Mulchand UK Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Mulchand UK Ltd processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Mulchand UK Ltd transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us :  0121 392 2470

Or write to us: 40 Hylton Street, Jewellery Quarter, Birmingham, B18 6HN

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Our company uses cookies to:

  • Understanding how you use our website
  • Improve your user experience
  • Develop our products and services

What cookies do we use?

There are various types of cookies. Our website uses the following:

  • Functionality cookies – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in.
  • Analytical/Performance cookies – This allows us to see the number of visitors, recognise them, and see how they navigate our website. 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1st of March 2019.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@clarewellclinics.co.uk 

Call us: 0121 392 2470

Or write to us: 40 Hylton Street, Jewellery Quarter, Birmingham, B18 6HN

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Lovely clinic, absolutely amazing service. Both Jodie & Julie are lovely ladies giving a warm welcome and making me feel instantly at ease!After spending the day thinking the worse and how painful it was going to be to get my implant taken out, it was absolutely PAINLESS. I felt nothing at all! It was all over and done with super quickly.Excellent experience & would definitely recommend Clarewell, especially to anyone who gets nervous!Thankyou ladies 🙂
I went Clarewell clinics for a lumps and bumps removal on my face, one on my lip and one on my nose ( may sound vain, but they have bothered me for years)Mr Malu talked me throught the whole procedure, which made me feel at complete ease. The whole thing over in 15 minutes.The staff were all so lovely and made me feel so welcome. It was such a lovely place, so nice and cleanI feel so much better about myself now.Couldn't recommend them enough.
Had my coil fitted today with the lovely Julie, the actual fitting wasn't bad at all and I was put instantly at ease. Julie really took the time to answer any questions I had and to reassure me. Want to thank everyone at the clinic for such a positive experience, I would highly recommend!
Julie & Rebecca were amazing. They were so kind and made everything easy. The clinic was nice and clean too.
I decided to do my cervical screening privatly after a negative experience at my GP. Clarewell Clinics created a very welcoming and supportive evnironment for me during the procedure. Strongly recommended
I got a copper coil fitted here yesterday and couldn't give more praise to the staff at this clinic. I previously had a bad experience with a fitting that left me anxious, but Julie and Rebecca were the most lovely and warm people you could possibly ask for in a situation like this. I was immediately welcomed and put at ease, and quite literally had my hand held throughout the whole procedure. Julie also managed to make the fitting relatively painless and was very quick and effective. I couldn't describe the amount of relief I felt at how easy this entire thing was because of these two ladies. If I could give more than five stars I would.
Very helpful and friendly staff. Made me feel extremely comfortable and procedure was very simple. Highly recommended.
An excellent experience. Could not recommend Clarewell clinic in London more. They were so calm, welcoming, and professional. I felt very safe in their care.Their correspondence before the appointment was quick and informative. I was able to get an appointment fast. Front of house welcome when I arrived was brilliant too.I was very nervous to have this procedure done as I had previously had awful implant replacement at another clinic.Dr Manoj Malu was extremely kind and made me feel very relaxed very quickly. The procedure went perfectly and he really took his time to talk me through what was happening. Aftercare instructions very clear.Highly recommend.
Absolutely amazing clinic!Both Jodie and Julie are such lovely ladies, going above and beyond to give you not only the best healthcare but to give you that home comfort too.From someone who dreads the worse when having the implant removed and refitted, Julie couldn’t make me feel more comfortable. Over and done with in a blast, no pain felt at all - just the bubbly chit chat you can always expect with Julie putting you at ease. I will never go to anyone else.Such a relaxing relaxing environment from the moment you step into Clarewell clinic.Will forever recommend Clarewell clinic - not only for the outstanding service but for the lovely ladies!
Amazing service by Julie! Julie made me completely relaxed for my coil fitting appointment. Very informative and extremely gentle. Would definitely recommend!
I felt really compelled to write this review. I made this appointment after my GP was unable to fit a coil for me. This procedure, which I had previously done years ago had still left it’s mark and to say I was nervous was an understatement. However the second after meeting Julie Milsom my worries vanished. Julie is amazing, truly special. She talked me through everything she was doing and it was all over before I knew it. I can honestly say I have never felt more comfortable being so vulnerable. Being able to laugh and chatter through a coil fitting is an art form in itself. Bravo Julie. Also a shout out to Katie whose twinkling eyes kept smiling at me as she calmed me down so thank you both for your kindness.
The professionalism from the receptionist Katie was absolutely superb, she was very keen to assist me prior to my appointment and took away any anxiety I faced through chatter and humour. Another shoutout for Dr Malu who was very thorough in his explanations and simplified certain procedures to put me at ease. 10/10 would recommend! The team here are ace.
Went for a Klyeena coil check up after having a few concerns. My own GP was not giving me an appointment, so decided to go to Clarewell Clinics after reading all the great reviews. Excellent service, both Jodie and Julie are very friendly. Julie gave me all the info I needed and helped me feel more reassured. Thanks!
Super friendly staff and positive experience! Reception staff were friendly and put you at ease and both Dr Malu and Aaron were approachable, professional and made you feel in safe hands. Would recommend to anyone considering going 🙂
Great friendly service and a very professional approach 🙂
Excellent service. Great staff. Treated with the upmost care. Thank you.
The service at Clarewell Clinics is great! Katie and the staff at the front desk are amazing. They make you feel comfortable. They are also very caring and make the experience a positive one. Aaron, the specialist, is also just as amazing. He made the process easy and was a top professional. I would highly recommend Clarewell Clinics.
We have been visiting Clarewell Clinics (Julie) for a year now. Jodie the Receptionist is so friendly and makes us feel at ease when we arrive. Julie is the most fantastic clinician. She is so knowledgable and the advice she gives is excellent. In addition she has such a happy demeanour which puts you at ease. Today I had to take my daughter (who has disabilities) for a blood test. Normally my daughter would be very stressed visiting the GPs but with Julie she feels completely calm and reassured. Julie was so good with my daughter that the blood test went very smoothly. Whether the GPs are open or not, I would only ever visit Julie as she provides that extra special care which not only saves time and money at the end of the day, but she also gets to know you on a personal level and so provides that personal care which is lacking so much now-a-days. I can honestly say she is the best in her field and has a desire to provide the most up-to-date treatments available for her clients. Thank you Julie and Jodie for the excellent treatments, care and support you provide - you are the best 🙂
I can’t recommend Clarewell clinics and there staff enough. Amazing experience, everyone makes you feel super comfortable. Friendly faces. Julie put me at ease straight away and you don’t even feel like you are there for a intimate procedure, all nerves vanished. Honestly changed my life, so happy!!
Julie was incredible- so kind, caring and has excellent listening skills. She tailored the appointment to my needs and provided analgesia that I requested despite evidence being limited to it's effectiveness. I would highly recommend Clarewell Clinics, especially for those who are particularly worried about treatments and procedures.
Had a copper coil fitted here today & I was so impressed with the service. The procedure was explained to me as well as options about which coil to use, and the whole process was really relaxed and friendly. Really professional, I would thoroughly recommend this clinic to others.
Fantastic service from start to finish. The staff were extremely friendly and professional and really helped put me at ease about the whole thing. Can’t thank them enough and would recommend them to anyone! Thanks again
The doctor was friendly and helpful and did all the checks thoroughly. I felt very prioritised compared to NHS services which was really nice. The website says test results come in 3 hours but mine came in 2 hours which is a bonus. I will definitely use this service again and would 100% recommend.
I visited the Birmingham clinic for a copper coil fitting today and the service was 10/10. The 2 ladies on reception were so chatty and welcoming and Julie who fitted my coil was fab, very funny, bubbly and highly skilled, the coil fitting procedure was painless. Katie her assistant was lovely too, great at keeping me talking to take my mind of things. I will definitely be recommending this clinic to anyone who needs it
Absolutely perfect service, private is so much better the NHS, get seen straight away and no waiting list!! The lady’s were brilliant after a long drive gave us refreshments and gave us some snacks for the journey home, couldn’t recommend enough!!!
Amazing experience. Dr Malu and the team, namely Siobhan, made me feel extremely comfortable and at ease. The whole experience was faultless and I would highly recommend the clinic to anyone.Booking appointments is extremely quick, I found that I would get a reply the same day and could be booked in for that week. Any procedures are explained thoroughly and you are reassured before the process. When procedures take place they provide constant support, so you feel at ease. The aftercare is brilliant and when attending for your next appointment they are already prepared.All in all, attending the clinic was one of, if not, the best medical experience I have had. I can’t commend them enough!
Julie and Jodi are both super kind and nice. My wife was very panic before she went fot the coil removal. Julie calmed her down with nice clear instruction and helped extra miles. A very pleasant experince. Thank you Julie and Jodi.
I had the best clinical experience today. Julie and Jodie removed and fitted my coil, they put me at complete ease and had thought of my every need. I had a positive coil fitting experience on the NHS however, The Clarewell Clinic far exceeded my expectations and provided more in pain relief and aftercare. Julie is experienced and incredibly knowledgeable. It was an absolute pleasure and I would not go anywhere else in the future. Thank you both for your professionalism and care.
Easy to navigate their website. Easy to book. Messages were replied too very quickly. On the day of the appointment, everything was easy and on time. No waiting, like the gp’s. The team were friendly and made sure I understood everything.
So easy. Very friendly and experienced staff in a private location providing service tailored to the individual. I didn't expect a hormone coil replacement experience to be pleasant, but it was. Such a relief after fighting and failing to get an NHS appointment. Definitely value for money. Thank you so much. I cannot over emphasise the difference you have made.
Julie and Jodie were both ever so lovely… they made me relaxed and they made my Kyleena coil fitting experience a good one - with some laughter too. Pain was minimal! I was surprised when she said it was all done as I didn’t even realise it! I will 100% be coming back to them for my refit in 5 years time and I 1000% recommend them to everyone! I honestly had NOTHING to worry about 🙂 (p.s, this was my first contraception)
A very pleasant experience. Very professional staff. Everything was explained, all my fears vanished. Treated me extra nicely. Can highly recommend this place.
Very helpful. Great staff.
Absolutely amazing service. Jodie and Julie made me feel so welcome and supported, with dignity. I let them know about my anxieties but they gave me the time and kindness that I needed to feel relaxed and looked after. Would recommend to anyone!
Had such a lovely experience from start to finish at Clarewell Clinics. Everyone was so lovely and friendly from the minute I went in. The receptionist made me feel at ease and the fitting itself was made really comfortable by an amazing nurse and the lovely assistant who held my hand. Thank you so much!
I cannot thank Dr Malu and Nurse Aaron Williams enough. I’ve been through a very dark place, in fact my lowest over the last 4 months. I have had 5 different appointments and tests using this company, and they are the only private clinic I trust. Never mind the ease of the appointment, from the booking to the polite and well mannered receptionists, but also the manner and professionalism shown by the staff. Both Dr Malu and Aaron have been instrumental in helping me through my health anxiety and being open and honest about risks and probabilities. Dr Malu has made numerous phone calls to myself, out of work hours, to speak with me about my concerns, despite feeling like I was bothering him, Dr Malu is one of the most genuine and kind people I have met and will go beyond to reassure and help his both first time and returning patients. I already have recommended the clinic to my peers and would recommend anybody to use this service if you need private, quick, assistance.
Great professional people!They make my visit better than I expected!Thank you to Isabell and her colleague that they look after me.I will be back after 12 weeks for regular check.
Very friendly, kind and professional. highly recommend this clinic.I have met many professionals in this field before, honestly I can say Dr Malu is not only one of the best in his field but also very nice human being if not an angel. from my personal experience He and his team are very patient, they treated me as their priority. I have visited Dr Malu many times and he always threat me with paitent and make sure I'm at ease. I travel many hours to visit him and never regret from driving nearly 6 Hr. I've kept my contact with him even I won't need any medical treatment I still love to go and visit him anytime I can.I wish all the best for them, I'm so lucky that I met him,Thanks to him and his team xxxI'm very grateful for all the help I got!Honestly couldn't recommend this clinic enough, even if I write 10 pages.
Absolutely lovely experience with them. Felt very welcoming and friendly there. I would highly recommend for any other person to use their services! Thank you
Jodie and Julie are amazing, I was 30 mins late for my appointment(I thought it was at the wrong time) and it was no problem, they made no fuss and got me straight in, lovely ladies as well, made me feel at ease and it was quick and painless. Really recommend going, car park space and they offer sweets!!
I've removed GW both through the NHS and privately. I know it may seem like a lot of money (as it is) but I'd just go privately now. You pay for the convenience of having them removed in 1 session as compared to 3-4 at some NHS place where you've got to wait forever and the staff are all pushy and cold. + NHS use freezing (whenever i've been) and has always left scarring. It's been 2 weeks since I had laser removal and has left no scarring. Thank you Clarewell!
I was extremely nervous attending this clinic today and I actually felt stupid after about 2 seconds for feeling nervous. The reception staff were professional and lovely and Dr Malu & nurse Isabel made me feelmore than comfortable. I was laughing at Dr Malu as he is very funny and nurse Isabel was very kind and reassuring. I would highly recommend especially if you are feeling nervous everyone was professional and friendly.
A great friendly, quick access and professional place. Very efficient and took my stress away. I would recommend for anyone looking for advice and contraception options.
After struggling to get an appointment in my area, I found this clinic, and thank goodness I did. What an amazing friendly team, delivering a fantastic service.
Clarewell Clinics helped me with the contraceptive implant. It was very efficient upon booking, being able to book an appointment for a few days later. When I arrived at the clinic I was greeted so warmly and taken into the room where I was met by Julie - she is an amazing lady, makes you feel comfortable and went above and beyond to meet my needs. Thank you very much for your services.
Honestly couldn't recommend this clinic enough, even if I tried. I found these amazing guys on Google when I was in a state of panic and shock. I spoke to a really lovely and understanding receptionist called Holly who put me straight at ease from the first initial phonecall. I was offered an appointment the very next day in which I attended. Honestly, from the moment I walked in I was a nervous wreck but Holly made me feel so calm and comfortable. The environment is clean, calming and relaxing. Dr Malu then saw me and I can honestly say, what a lovely, kind, reassuring doctor. Dr Malu could see I was in a state of distress and really looked after me. Tests required were done with no issue, in which turned out perfectly normal anyway in which I was so happy about. I could tell every person I met at Clarewell Clinic genuinely cared so much and from the bottom of my heart, thank you.
Absolutely fantastic , first class and discrete service. Professional and clean premises, friendly staff, very knowledgable. Explained procedure throughly. (Coil fitting) unable to get on NHS waiting for over a year for service. Appointment and seen in less than 2 days. Would definitely recommend.
A wonderful experience from start to finish. I can’t thank Julie Milsom enough! The level of kindness, care, knowledge and support deserves special recognition!!After having two horrific IUD insertions in the past, I was so apprehensive about giving it another go. I saw the reviews for Clarewell Clinic and felt reassured enough to give them a call. I was instantly made to feel comfortable, confident and understood by Nurse Julie. I’ve never been able to relax, chat, laugh or joke in any gynae appointment, and due to having a long history of endometriosis, I have a lot of medical trauma around all of these types of appointments. However, feeling alone and scared just isn’t an option at this clinic! You are treated so well and with so much empathy, and Julie’s knowledge of everything to do with sexual health and contraception is exemplary. Jodie, the healthcare assistant was also really wonderful with me. They both got me through the procedure and really made me giggle in the process!!I’m so glad to have been able to experience what an IUD fitting should be like. I wouldn’t hesitate to get another one at this clinic. They have so much time for you, and it honestly just felt like being with good friends!! The aftercare available is also fantastic. In fact, I’ve been recommending Clarewell Clinic to all of my friends who, like me, have been terrified to get an IUD. If you’re considering it, or have had any kind of medical or sexual trauma in the past, please know that you are in safe hands with Julie and her team.
I cannot speak highly enough of the staff and the treatment received at the clinic. I was immediately made to feel at ease, the procedure was explained clearly and the nurse was fantastic. I wouldn't hesitate to recommend the clinic to anyone seeking treatment.
Great service, incredibly kind and friendly staff in a beautiful, calm and peaceful setting.
Doctor Manoj Malu and his lovely assistant (unsure of her name) were absolutely amazing from start to finish. They made me feel at ease as soon as I got into the room, told me all of the risks with the process (I had an implant removed) and then we got started after I signed a consent form.They were extremely pleasant, the assistant was so friendly and kept me distracted throughout which was lovely! The pain out of 10 was a 0, Dr Malu clearly knows exactly what he’s doing as it was pain-free, he was able to cut me in the same place the implant was inserting (meaning there is no additional scarring).I can’t recommend them both enough! They were amazing and I will 100% return in the future if needs be!Can’t recommend them enough!
I was so nervous today after reading forums online and Julie made me feel so at ease as soon as I stepped foot into the clinic. Julie is such a lovely lady and my whole experience was just amazing - I really had nothing to be nervous about at all! I would 100% come back and would also recommend this clinic to anyone. Thank you so much ☺️
Went to have a coil fitted for the firsttime, Julie and Jodie made the whole experience verty comfortable and made sure I was okay the whole time! Very efficient and quick service (was seen within 2 weeks of enquiring). Lovely, chatty and brilliant service. Would definitely go back.
I'd give them 6 stars if I could.Super easy to book an appointment and communication was clear throughout. The whole team was so friendly and welcoming couldn't have asked for more!The actual procedure was clearly explained by the nurse and I was told what was happening throughout, which really helped to keep me calm.
Booked in to the quorn clinic for a coil removal and Julie was quite honestly the friendliest, nicest person I think I’ve ever met. She put me at ease immediately and was chatty all the way through, let’s face it the silences when having a procedure down there can be really awkward! But none of that with Julie, with the whole procedure being done within a couple of minutes. 5 star service. Highly recommend this lady
Very professional service. Both the receptionist and the practitioner were lovely. The process was quick but thorough. Thank you
Excellent service, clean and very welcoming. I had an implant removal and can not recommend enough. The receptionist was very polite and the doctor made me feel very at ease. It was a very simple process from start to finish and also quick. I left very happy.
Excellent clinic! Receptionist is so friendly and chatty, very welcoming. Isabelle and another assistant were absolutely fantastic! Could not reccomend this clinic more enough. Fantastic service
What an absolute brilliant experience with Clarewell Clinic. From the initial booking to having the coil fitted......10/10! Thanks guys for making it all so painless and giving me a good laugh x
Came here yesterday to get my implant removed by Dr Manoj malu, the service I received was second to non! Was so quick and easy to remove unlike past experiences I have had. I was so nervous and dr Manoj made me feel at ease. Defiantly recommend this place!
I required an appointment to be organised quickly and Clarewell managed to organise this within just 3 days. Julie M. carried out the coil procedure within a couple minutes, provided plenty of information and answered all my questions with great detail. This was the most professional and comfortable service I have recieved from a clinic - I cannot recommend this place more highly!
Had an awful day trying to get any appointment, so rather than wait 8 weeks for an implant removal. I found these guys online. I received a same day appointment. Very quiet discreet area, quick and easy consultation. Made me feel at ease and was definitely worth going private for.
Absolutely first rate service.I drove over 100 miles to attend this clinic to have my contraceptive implant removed and I am very happy with my decision to do so.Booking the initial appointment was a very fast and efficient service. I tried to book with my local GP surgery but after waiting an eternity just for a call back, I decided to take the plunge and book a private consultation and removal.Dealing with Dr Malu's secretary, Holly was a pleasure, and after a quick phone call I was all booked in for an appointment just two days later.Dr Malu is one of the kindest and most professional people I have met. He put my nervous at ease and took the time to take a comprehensive medical history and treated me with the utmost respect and dignity.I felt listened to and I did not feel rushed or like I was being given a second rate service (comparison to my personal NHS experiences).My time in the clinic was worth every penny and I can honestly say that if I ever need any other medical advice I will be calling on the personal services of Dr Malu.
Julie was fabulous. She explained the removal procedure clearly and even made suggestions on more appropriate alternatives.We chatted throughout so I was throughly detracted and didn't feel a thing!10/10 would recommend to any friend, family member or female stranger.
I booked an appointment as I was due to have my implant changed but the waiting list to have the implant changed on the NHS was very long due (understandably) to the Covid situation but I needed piece of mind. The waiting room was lovely and the receptionist was very friendly, professional and chatty whist I was waiting to see Aaron. The clinic room was very clean and spacious and Aaron was lovely and very knowlegable and put me at ease and I was pleased that I could have the consultation and implant removal and replacement all within the same appointment. I highly recommend Clarewell Clinic and I would definatley come again!
I was in such a fear but the doctor & staff made me feel comfortable & supported me. They gave me advice & confidence & were correct on everything they advised me. My tests came out all good & I recieved my certificate that can be used for marraige purposes, work or travel. I totally recommend this place please dont be afraid visit them & start your life from fresh. They will support you from the start to the end. At least do a consultation & gain advice before making a decision it will really help you.
This Clinic is absolutely fantastic.The people who work here are amazing and make you feel comfortable and at ease.I had a coil fitted here and was made to feel important. If ever I need to, I would rather pay the fee to have private treatment than go via NHS. When I had my coil checked on Friday I felt like I was meeting up with old friends. I would happily travel to Birmingham every now and again just to say hello because they are so amazing. So a massive thank you to everyone at Clarewells clinic in Birmingham you are a credit to your company. Especially Siobhan the receptionist and the trained nurses who helped me. You truly are amazing ❤❤❤.
I had been waiting for an implant replacement with the NHS for 6 months and my appointment was cancelled twice, which is understandable considering their backlog due to covid. But this left me in a situation where my implant had run out and I was having such long and heavy periods that I was anaemic and struggling with cramps and lack of energy every day. Today when my NHS appointment was cancelled for the 2nd time, I googled private clinics and came across Clarewell. I called them and I was having my implant replaced literally 90 minutes later! Both the receptionist and the doctor are lovely ladies, they made me feel so comfortable and welcome that it felt like catching up with old friends. I was not at all rushed and the procedure was done with an obviously high level of skill and experience. I would definitely recommend Clarewell to anyone, it was a fantastic experience and I’m very grateful to them for helping me so quickly.
I cannot fault this service. Had a diagnosis after thorough examination and tests, turnaround was the same day. Definitely put my mind at ease and took the time to pin point issues and discuss treatment plan. Thank you to the team, especially Dr Malu and his experience. Forever grateful and just feel like I can live my life more peacefully.
Great customer service, Dr Malu is so knowledgeable and really made me feel comfortable.
Pls upload patient result more fasterthank u
I loved my experience in getting my family planning done.. Isabel and Siobhan were the best.. Felt very welcome.. educated on what my options were and talked through the process.. totally worth every penny.. Would recommend always..
Myself and my daughter had to visit Clarewell Clinics due to our GP refusing to do routine appointments any more. What can I say but what a fantastic organisation. From the reception staff to the clinical staff, everyone is very friendly, welcoming and professional. Julie is amazing. The tablets our GP put my daughter on Julie realised were incorrect for her condition and she amended the dosage. Since then my daughter has been free of pain and other symptoms. It has been life changing for her as she was at the point where she could not walk at times and now the terrible pain in her legs has gone. For myself Julie has helped me recognise the correct medication I should be on for my age. She is extremely kind, patient and her clinical knowledge is unrivalled. We feel very blessed to have found Julie and wouldn't return to the GPs now for specific queries purely because we trust Julie above anyone else.
I went in to have my implant removed, got booked in very quickly - my appointment was within the next 3 days (unlike NHS telling you to wait months for this type of service). Julie is very friendly and knowledgeable person, I definitely felt reassured and at ease when talking with her about my concerns. Overall had a very nice time with nurse Julie, she's very chatty, warm and professional all at the same time! It will definitely make your visit more relaxed. Would highly recommend Clarewell Clinics!
I visited the clinic to have my regular smear test. The clinic is located in beautiful surroundings, with plenty of car parking. The staff were extremely welcoming and friendly whilst remaining professional and I immediately felt at ease. I would highly recommend Clarewell's to others and will definitely return myself.
Thank you for making me feel so at ease in the clinic. Implant removal was quick and no pain. So all good! Lovely and friendly staff, thank you!
I had an appointment at this clinic to put in a contraceptive implant. The receptionist was very welcoming and friendly, and the nurse was so wonderful. She talked me through the procedure, the side effects and it was all done quickly. I'm very pleased with the service and I would definitely recommend this clinic.
Brilliant team of staff, all made you feel at ease. Dr. Malu's communication, expertise and empathy was better than expected.
Julies the best!
Amazing so friendly, I was made to feel so relaxed. I had my implant removed and it was pain free. I would 100% recommed this clinic to anyone.
Excellent service! I was made to feel extremely comfortable. Highly recommend.Thank you!
Everyone was lovely, welcoming and conversational.Quickest appointment and very professional, would recommend 100%
I honestly don’t know where to start if I could give ten stars I would! Absolutely amazing care from start to finish, I went to get my implant removed this morning and after a traumatic experience with my personal GP I decided to pay privately after finding Clarewell clinics online! The most amazing lovely women I have ever met starting with the lady on reception, I will 100% recommend them to anyone I know, and moving forward will definitely use them again for my sexual health needs ! Well done girls you’re doing an amazing job for us women and making an uncomfortable topic completely normal and natural, thank you so much! Xx
Very friendly and kind stuff
Very impressed with the service at Clarewell Clinics. Dr Malu was brilliant at taking my implant out. Pain free and very quick.
Can't recommend the clinic highly enough. I wanted my coil out to try for my first baby but with the current lockdown, my GP wasn't able to offer me an appointment. I called Clarewell on the Monday and they could get me in the very next day (I actually ended up choosing a Thursday appointment because of prior commitments).Everything was really Covid-friendly - I parked up and the receptionist came to my car to let me know when they were ready for me. Masks were worn by everyone at all times.My appointment was with Julie Milsom and she was excellent. So friendly and chatty, and really efficient. I was in and out within ten minutes.The price was fair, I thought, at £150.00 for the appointment.The only negative I would say is that the clinic is not clearly signposted; I wasn't sure I was in the right place when I parked up, despite getting a text message telling me where to park. I thought I'd pulled up at someone's house! However, I called the clinic to query this when I arrived. and the receptionist came out to give me a wave to let me know I was in the right place.
It was my first time at Clarewell Clinics and I can’t rate it highly enough! The man who greeted myself on reception was so friendly and Julie was lovely too, instantly putting me at ease. My implant removal was painless and wasn’t rushed, Julie had plenty of time for a good chat!Very COVID secure, waited in the car and collected when clinic was empty. Masks worn by all staff.
Went to have my implant removed by Julie Milsom, she was so lovely and I felt completely at ease and she was so lovely to talk to you, would highly recommend, thank you clarewell clinics
Excellent service! J. Milsom was lovely and made me feel very relaxed, would 100% recommend.
My visit at Clarewell Clinic One Ash was a great one. Julie Milsom who I had seen there is a life saver!I had a horrendous experience somewhere else, prior to going to Julie at One Ash, to remove an implant. I was left with more than half the implant left in my arm after a poor attempt to remove it all. I reached out to Julie who was immediately appalled with the service that I had received and was quick to book me in to have it all taken out. The service was handled very professionally and I was made to feel at ease throughout the whole process. I highly recommend them.
The best experience I’ve had. Julie made the process easy and clear aswell as making me feel comfortable and an amazing experience.
Visted to have implant remove. Julie was amazing, reassured my daughter as was very nervous..Julie talk everything through making us feel very comfortable, very professional .Would highly recommend Clarewell clinic ....
I can’t speak highly enough of Julie, the warmth in her approach puts your mind at ease immediately. An extremely professional and effective clinic, would highly recommend it.
I wish there were more places like this! No need to wait weeks for an appointment (unlike NHS sexual health clinics). Julie was wonderful.
Julie was very welcoming and made you feel so at ease and not judged,thankyou for your help 🙏
Very helpful from Julie. Delivery all the test for me and decrease my worrying. Song
Julie was lovely, very professional and down to earth, she puts you at ease straight away!She was great with my strange needle request as I’m not great with them!I think she went above and beyond to what my expectations were.Will definitely return for routine check ups.
Julie was amazing - she put me at ease straight away. She was professional, non judgemental and just generally lovely. I can't thank you enough Julie.
Got my implant fitted here and it was such a nice experience. I’m afraid of blood but Julie put me to ease and she was very kind and helpful. Would recommend to anyone
fast , friendly and efficient what more can you ask for.Very satisfied.
We found the staff very friendly and professional.They explained what to expect during the procedure and after and I felt confident and relaxed at all times.Thankyou x
My treatment was explained really clearly to me and was done within 45 mins both clinicians was very passional and made me feel at ease would definitely recommend
After having problems and suffering for aLong periods of time treatment after treatmentMy wart we’re spreading round my genital and my back passage. No help and treatment was given through NSH so I suffered in silent for many years. I needed treatment so went and booked an appointment to see Dr Malu at the Clarewell clinic him and this team put me at easy and it only took 2 appointment for the treatment. Am happy to say am free from warts now.
I had a wonderful experience going to see Julie and Karen, they were very professional but also very friendly. They immediately put me at ease and talked me through everything they were doing. I would highly recommend them.
I absolutely cannot recommend Clarewell Clinics enough. This Tuesday just gone, I attended clinic for some concerns I had and saw Julie. Other reviews that I had read previously had all praised Julie, and after spending an hour with her on Tuesday afternoon, I was and still am overwhelmed with gratitude that I had been booked with her. Julie made my very worrying situation much easier than I could have ever imagined. She gave me every bit of information I needed, answered every question I had (even if I'd asked it already) with patience, kindness, and honesty, and she treated me with a wonderful amount of respect. I shall always be grateful to her for making my burden a lot lighter to carry. Thank you so much Julie, thank you so much Clarewell Clinics.
I was seen by Julie for my implant removal. Julie was kind and professional. She put me at ease and removed my implant painlessly. I would thoroughly recommend seeing Julie.The clinic was clean and calm. It was a nice environment to be treated in.
I am very happy with the level of service that was provided. on both appointments I was seen straight away, no waiting around. very friendly staff, I couldn't of asked for more. Do not hesitate you are well worth the money. Big thanks to Dr Malu
Great service, lovely nurse who was very helpful and caring. Highly reccomend!!
Despite being nervous and apprehensive I was made to feel very relaxed and calm. Julie was excellent, professional yet non judgemental with lots of genuine friendly advice - I can’t recommend Julie and the clinic highly enough!
The doctors here were fantastic. They treated me very quickly in a professional and highly competent manner. I would certainly recommend this clinic. They reassured me and addressed all of my concerns very patiently.
Thank you to the fantastic dr kumar and the team, they put me at ease and treated me with total respect. My treatment was done within an hour. I had previously had nhs treatment which hadn’t worked. I would recommend anyone with stds to contact clarewell.. thank you all who have helped me
I visited Clarewell Clinics in Leicester this morning. The team were very kind and understand of my problem. In an unhurried & respectful they solved my problems, on the same day.I highly recommend this private clinic to those with any sexual health problems.
Excellent service and brilliant facilities. I cannot praise Dr Manoj enough for his efficiency, as well Dr Kunur for his expertise. Both highly capable surgeons. I can truly say it was a job well done and I would recommend to anyone looking for treatment to visit this clinic. Once again thank you so much for everything.
Very professional and friendly. Doctor put me at ease when he seen I was nervous, and was very good at listening to my worries and took the time to reassure me. 100% recommend this clinic, very respectful service.
Clarewell Clinics