Our cancellation policy

Whilst we do not routinely charge a deposit for booking an appointment, we politely request that you give us at least 24 hours notice if you are unable to attend. This is so we may offer the appointment to another patient.

We reserve the right to charge a £50 deposit for patients who did not attend their first appointment (or cancelled within 24 hours) should they wish to book a second appointment.

This deposit is refundable if cancelled within 24 hours of the scheduled appointment (by voicemail/e-mail).